Staff Performance Manager

Employbridge CareerAppleton, WI
15hOnsite

About The Position

Employbridge is a place where your career and passion come together! Onsite Staffing Manager - Appleton, WI If you are a dynamic individual who loves working in a fast-paced environment and helping to change people’s lives, then we are the company you have been searching for! We are seeking a motivation-driven On-Site Manager to join our Remedy team for an immediate opening! ProLogistix is an Employbridge company. APPLY WITH US TODAY! Role Summary of an Onsite Staffing Manager (Staff Performance Manager): The Staff Performance Manager is responsible for the day-to-day supervision of personnel to ensure the timely, accurate and quality delivery of customer goods and service. This role manages employee relations at the client site - including coaching, performance reviews, removal from assignments, and exit interviews. This role ensures client satisfaction and engagement through superior customer service and develops relationships with supervisors and associates. This role anticipates staffing requirements and expectations; develops value-added services to support changing client needs. Your Opportunity as an Onsite Staffing Manager (Staff Performance Manager): Anticipate staffing requirements and expectations; develops value-added services to support changing client needs Coordinate recruitment, screening, interviewing, and hiring of individuals for assignment Maintain timekeeping system and ensure payroll/invoicing is accurate Provide productivity, headcount, attendance, and other reports at the client’s request Manage employee relations at the site - including coaching, counseling, performance reviews, removal from assignments, and exit interviews Conduct onsite orientation, safety training Facilitate the initial treatment and reporting of workers’ compensation incidents Participate in scheduled service reviews at the client site Act as the liaison between the branch office and the client Deliver superior customer service and develop relationships with supervisors and associates Other duties as assigned

Requirements

  • Experience in a customer service role responsible for multi-level client communication
  • HR and data management experience
  • Demonstrable success managing a team or process
  • Familiarity with a heavy process-oriented environment
  • Able to lead, organize and build effective and diverse teams
  • Must have seasoned critical thinking and problem-solving skills
  • Practical experience and comfort with using operational software, Microsoft Office products, and basic data management tools for analysis
  • Ability to communicate professionally and effectively across all platforms
  • Able to listen and respond to information effectively and influence decision makers

Responsibilities

  • Anticipate staffing requirements and expectations; develops value-added services to support changing client needs
  • Coordinate recruitment, screening, interviewing, and hiring of individuals for assignment
  • Maintain timekeeping system and ensure payroll/invoicing is accurate
  • Provide productivity, headcount, attendance, and other reports at the client’s request
  • Manage employee relations at the site - including coaching, counseling, performance reviews, removal from assignments, and exit interviews
  • Conduct onsite orientation, safety training
  • Facilitate the initial treatment and reporting of workers’ compensation incidents
  • Participate in scheduled service reviews at the client site
  • Act as the liaison between the branch office and the client
  • Deliver superior customer service and develop relationships with supervisors and associates
  • Other duties as assigned

Benefits

  • Employbridge offers a competitive base salary plus monthly bonus potential!
  • Medical/Dental/Vision, prescription drug benefits, 401(k), paid time off and holidays, a wellness program, and incentive programs.
  • We also offer a variety of career paths and encourage promotion from within.
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