Staff Nurse - Utilization Review (ED)

Hennepin Healthcare•Minneapolis, MN

34d

About The Position

We are currently seeking a Staff Nurse to join our Utilization Management department for the Emergency Department This position is a 0.6 FTE (6 shifts/ pay period), 8-hour shifts, Evenings (4:30 pm-1 am), with up to Every Other Weekend rotation. Note: Note: Current weekend assignment is typically every 2-3 weeks however is subject to change based on staffing needs and may require up to Every Other Weekend coverage. The Utilization Review (UR) Registered Nurse is responsible for evaluating the medical necessity, appropriateness, and efficiency of the use of healthcare services, procedures, and facilities. The RN conducts timely reviews of inpatient and outpatient medical records to determine the appropriateness of admissions, continued stays, and the level of care using established criteria and guidelines (e.g., InterQual, MCG). This role collaborates with healthcare providers, patients, payers, and internal departments to ensure quality care while optimizing resource utilization and controlling costs.

Requirements

1 year of recent utilization review, utilization management or care coordination nursing experience
1 year of recent professional Emergency Department nursing (RN) experience
2 years of recent utilization review, utilization management nursing experience
Possession of a valid license as a Registered Nurse issued by the State of Minnesota.

Nice To Haves

Bachelor’s degree in nursing
Certification in area of clinical specialty
Minimum 2 years of recent clinical experience (e.g., med/surg, ICU, ED, or case management)
Strong understanding of utilization review/utilization management principles
Familiarity with InterQual, MCG, or similar clinical decision-making tools
Excellent critical thinking, communication, and documentation skills
Proficiency with EMRs and healthcare documentation systems
BSN Preferred. Bachelor of Nursing degree is strongly encouraged. Advancement in academic education will be discussed as part of individual professional development during the annual performance review

Responsibilities

Collects, reviews, and documents clinical data relevant to utilization management, including patient status, treatment plans, and healthcare utilization.
Applies nationally recognized criteria (e.g., InterQual, MCG) to assess the appropriateness of services
Identifies expected outcomes related to care transitions, resource use, and reimbursement to optimize patient health outcomes and reduce unnecessary utilization
Develops a utilization management plan by coordinating with clinical teams, payers, and discharge planners to support timely care progression and appropriate resource use
Implements review processes to evaluate necessity and efficiency of services.
Initiates communication with physicians and payers to resolve authorization issues and prevent delays in care
Continuously evaluates the appropriateness of hospital admissions, continued stays, and treatment plans in accordance with payer guidelines and evidence-based practice
Promotes quality through evidence-based utilization review processes and actively contributes to performance improvement initiatives
Attains and maintains current knowledge in UR/UM practices, payer requirements, clinical guidelines, and regulations affecting utilization management
Evaluates personal practice against professional standards, licensing requirements, and Hennepin Healthcare policies.
Collaborates with nursing, providers, case management, finance, and payer representatives.
Contributes to professional development by sharing knowledge and supporting team education
Utilizes principles of relationship-based care to collaborate with care teams, patients, families, and external entities to facilitate effective care coordination and appropriate resource utilization
Applies ethical decision-making when handling authorization issues, appeals, and coverage decisions.
Advocates for patient needs while balancing organizational goals and payer requirements
Applies evidence-based criteria for utilization review decisions.
Supports data collection and reporting to enhance outcomes
Considers safety, effectiveness, cost, and legal compliance when recommending levels of care or authorizations.
Ensures documentation supports accurate coding, billing, and compliance.
Demonstrates leadership through decision-making, communication with multidisciplinary teams, and proactive problem-solving related to authorization and utilization challenges
Reviews and reflects on own practice related to guidelines, regulations, and departmental goals.
Participates in maintaining a safe, efficient, and regulatory-compliant work environment; adheres to Hennepin Healthcare’s protocols and confidentiality standards
Demonstrates knowledge and application of adult learning needs and principles.
Understands, articulates, and promotes the HHS Nursing Vision and Practice Model in relation to skill set