Staff Network Operations Engineer

GE Aerospace • Elgin Township, IL

6d • $112,000 - $149,000

About The Position

Responsible for the reliability, performance, and continuous improvement of critical business applications and their underlying data processing platforms and services. Owns and is accountable for meeting application and platform SLAs in line with operational commitments, and leads application security and compliance, ensuring the confidentiality, integrity, and availability of application and data assets.

Requirements

• Bachelor’s degree from accredited university or college with minimum of 4 years of professional experience OR Associates degree with minimum of 7 years of professional experience OR High School Diploma with minimum of 9 years of professional experience
• Minimum 3 years of professional experience in Network Systems AND experience leading a product or service.
• Legal authorization to work in the U.S. is required.
• This role requires access to U.S. export-controlled information. Therefore, employment will be contingent upon the ability to prove that you meet the status of a U.S. Person as one of the following: U.S. lawful permanent resident, U.S. Citizen, have been granted asylee or refugee status (i.e., a protected individual under the Immigration and Naturalization Act, 8 U.S.C. 1324b(a)(3)).

Nice To Haves

• Understand concepts of setting and driving technical direction
• Familiar with elements of gathering functional requirements
• Understand technical standards & concepts to apply to project work
• Interest in current and emerging technologies demonstrated through training, job experience and/or industry activities

Responsibilities

• Ensure compliance with all application policies including highly privileged accounts (HPAs), security and code reviews across all applications and platforms within scope
• Application monitoring and outage reporting leveraging a consistent tool and approach across multiple applications
• Leads complex, multi-disciplinary teams in resolution of high profile outages/application incidents leveraging contingent worker support team and internal supporting organizations
• Manage a vendor support team of technical and functional experts, interacting directly with other cross-functional support teams for timely resolution of production application issues
• Proactively identifies and removes obstacles or barriers on behalf of the team
• Creates a culture of customer focus and high performance to drive innovation through continuous customer engagement
• Ensure conformance to Operations support standards / practices
• Responsible for internal IT processes like Change Control, patch application testing, coordination and communication for outages
• Build strong team relationships with multiple stakeholders including business, support teams, vendors, and end users.
• Partner with stakeholders to prioritize and lead mandatory compliance, productivity and business initiatives

Benefits

• annual discretionary bonus based on a percentage of your base salary/ commission based on the plan.
• Healthcare benefits include medical, dental, vision, and prescription drug coverage; access to a Health Coach, a 24/7 nurse-based resource; and access to the Employee Assistance Program, providing 24/7 confidential assessment, counseling and referral services.
• Retirement benefits include the GE Retirement Savings Plan, a tax-advantaged 401(k) savings opportunity with company matching contributions and company retirement contributions, as well as access to Fidelity resources and planning consultants.
• Other benefits include tuition assistance, adoption assistance, paid parental leave, disability insurance, life insurance, and paid time-off for vacation or illness.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level