Staff Network Engineer

Visa•Highlands Ranch, CO

3d•Hybrid

About The Position

Visa’s Technology Organization is a community of problem solvers and innovators reshaping the future of commerce. We operate the world’s most sophisticated processing networks capable of handling more than 65k secure transactions a second across 80M merchants, 15k Financial Institutions, and billions of everyday people. While working with us you’ll get to work on complex distributed systems and solve massive scale problems centered on new payment flows, business and data solutions, cyber security, and B2C platforms. The Opportunity: Global Network Engineering is responsible for the strategy, architecture, design, support, and reliability of Visa Inc.'s networks. Network Engineering also shares responsibility with information security for network access and security compliance of all networks. In this role, you will be responsible for the data center design, engineering, and support of IP networks for Visa’s Debit Processing Services (DPS) and Latin America and Caribbean commercial network infrastructure, the network that connects Visa to our commercial clients. The Work itself: Plan, design, implement and support network systems of moderate complexity in the commercial network environment. Support WAN connections and determine capacity requirements for new business or requirements. Be the primary source of expertise for client connectivity providing consultancy and advice to both clients and the Visa business. Provide network design documentation to project teams, peers, and network support organizations. Provision new client processing by completing the necessary network updates and providing technical assistance to clients in support of network changes. Perform third-level support within Visa to resolve network issues and provide guidance to other Visa teams involved in network troubleshooting. Work with the Cybersecurity to ensure Visa security standards are met and provide technical assistance for investigation and analysis of security events. Provide recommendations to management team to increase effectiveness of client connectivity. Seek opportunities to improve network management through automation and AI. ESSENTIAL FUNCTIONS: Design, implement, and provide ongoing support of Visa’s data center LAN infrastructure using various platforms such as Cisco, Arista. Gather network requirements for key business initiatives, produce high-level and low-level design documentation for proposed solutions, provide cost estimates and timelines for implementation Implement network solutions in a fast-paced environment in a timely fashion while ensuring business critical systems are not impacted during network maintenance windows Work closely with the Information Security Office to ensure solutions deployed meet Visa Technical Security Requirements and comply with Visa Key Control policies Work closely with the network QA team to ensure all new network designs and changes are tested and certified in non-production environments prior to production deployment Provide 3rd level technical support to Visa clients and to technical teams within Visa to resolve network issues and to support the implementation of new network solutions Provide highest level of technical consultancy to ensure problem resolution is achieved in the shortest possible time frame

Requirements

5+ years of relevant work experience with a Bachelor’s Degree or at least 2 years of work experience with an Advanced degree (e.g. Masters, MBA, JD, MD) or 0 years of work experience with a PhD, OR 8+ years of relevant work experience.
Leading network engineering contribution to major projects
Challenge the Status Quo: Comfort in pushing the boundaries and challenging the traditional approach.
Network Expertise: Expertise in design and engineering customer facing network services.
Builder: Experience building and deploying customer facing network services with an emphasis on quality and scalability
Learning: Constant drive to learn new technologies such as public cloud
Partnership: Experience collaborating with other technology teams including third-parties

Nice To Haves

6 or more years of work experience with a Bachelors Degree or 4 or more years of relevant experience with an Advanced Degree (e.g. Masters, MBA, JD, MD) or up to 3 years of relevant experience with a PhD
Network design and engineering experience on customer facing networks.
Automation and scripting experience (Ansible, Python, Perl, etc.)
IP networking switching and routing in MPLS based networks. Familiarity with DMVPN implementation in a high availability setting would be useful.
Experience and expertise with IP routing protocols OSPF and BGP plus knowledge of encryption technologies (IPSec, SSL), standby protocols HSRP and VRRP, and network address translation (NAT) experience.
Some familiarity with the use of Artificial Intelligence (AI) to facilitate automation.
Some experience of deploying and using SDWAN technologies would be useful, particularly Silverpeak and Versa.
Some experience of working on connectivity solutions using leading public cloud platforms would be beneficial, such as AWS and GCP.
Experience of working in a variety of network operating models including managed services.
Good interpersonal and leadership skills including effective written and verbal communication skills.
ITIL certification
Experience creating low-level network design documentation including detailed Visio diagrams
Experience leading moderately complex projects, including planning, documentation, and implementation.
Demonstrated ability to meet deadlines and commitments in an environment that requires multitasking among multiple concurrent projects while also handling interrupts.
Experience in the use of network management tools such as Netbrain, NetScout.
Experience in the financial and or technology related businesses is desirable.
Basic ITIL understanding or ITIL certified.
Bilingual in Spanish and English

Responsibilities

Plan, design, implement and support network systems of moderate complexity in the commercial network environment.
Support WAN connections and determine capacity requirements for new business or requirements.
Be the primary source of expertise for client connectivity providing consultancy and advice to both clients and the Visa business.
Provide network design documentation to project teams, peers, and network support organizations.
Provision new client processing by completing the necessary network updates and providing technical assistance to clients in support of network changes.
Perform third-level support within Visa to resolve network issues and provide guidance to other Visa teams involved in network troubleshooting.
Work with the Cybersecurity to ensure Visa security standards are met and provide technical assistance for investigation and analysis of security events.
Provide recommendations to management team to increase effectiveness of client connectivity.
Seek opportunities to improve network management through automation and AI.
Design, implement, and provide ongoing support of Visa’s data center LAN infrastructure using various platforms such as Cisco, Arista.
Gather network requirements for key business initiatives, produce high-level and low-level design documentation for proposed solutions, provide cost estimates and timelines for implementation
Implement network solutions in a fast-paced environment in a timely fashion while ensuring business critical systems are not impacted during network maintenance windows
Work closely with the Information Security Office to ensure solutions deployed meet Visa Technical Security Requirements and comply with Visa Key Control policies
Work closely with the network QA team to ensure all new network designs and changes are tested and certified in non-production environments prior to production deployment
Provide 3rd level technical support to Visa clients and to technical teams within Visa to resolve network issues and to support the implementation of new network solutions
Provide highest level of technical consultancy to ensure problem resolution is achieved in the shortest possible time frame