About The Position

Having surpassed $300M ARR and continuing to grow, Optro is the leading audit, risk, ESG, and InfoSec platform on the market. More than 50% of the Fortune 500, including 7 of the Fortune 10, leverage our award-winning technology to move their businesses forward with greater clarity and agility. And our customers love us: AuditBoard is top-rated on G2.com and Gartner Peer Insights. At Optro, we inspire each other to innovate and are proud of what we are producing. We spend each day thinking of new ways to help our customers and contribute to the greater good of our company and our surrounding communities. We are all about assisting each other and breaking through barriers to create the most loved audit, risk, ESG, and InfoSec platform by our customers. This is how we have become one of the 500 fastest-growing tech companies in North America for the seventh year in a row, as ranked by Deloitte! We are seeking a passionate and skilled Machine Learning Engineer to join our effort to push the frontiers of risk management. This role offers the opportunity to work with cutting-edge Large Language Models (LLMs), utilizing techniques like Retrieval-Augmented Generation (RAG), Few-Shot Learning, Prompt Engineering, Fine-Tuning, Semantic Search, and Knowledge Distillation, etc. You will apply your expertise to build advanced AI/ML solutions, enhancing our AuditBoard product portfolio with features like chat systems, agentic workflows, intelligent data extraction, and personalized insights. If you're excited about leveraging modern AI/ML techniques to transform the industry, this role is for you. Join our customer-focused team dedicated to continuous learning and innovation.

Requirements

  • Bachelor’s or Master’s degree in Computer Science, Statistics, Mathematics, or a related field
  • 8 plus years of hands-on experience in developing and deploying machine learning models
  • Ability to write scalable production-quality code
  • Proficiency in classical machine learning methods and familiarity with newer techniques like LLMs
  • Excellent programming skills in Python, Java, or similar languages
  • Experience with machine learning frameworks such as TensorFlow, PyTorch, Hugging Face, Keras, MXNet, or scikit-learn.
  • Familiarity with search/information retrieval, and ranking systems
  • Strong communication skills and ability to work collaboratively
  • Analytically minded with a focus on metrics and evaluation
  • Motivation to work hard and always be learning

Nice To Haves

  • Experience with Node.JS and modern ES6 or TypeScript
  • Experience working on SaaS web applications
  • Basic understanding of distributed systems
  • Bonus: Docker, Kubernetes experience, AWS/Azure cloud infrastructure

Responsibilities

  • Build, ship, and own product features end-to-end
  • Work with designers, and product managers to create high-performing product features.
  • Apply a range of techniques—from classical ML to LLM-based approaches (RAG, prompt engineering, fine-tuning, semantic search)—with a strong focus on reliability, performance, and maintainability
  • Write well-designed, maintainable, and testable code
  • Write clear and well-defined design documentation
  • Troubleshoot, debug, and resolve software bugs
  • Be product-minded and think about the customer
  • Stay updated on AI/ML advancements and explore new techniques and tools.
  • Participate in an Agile software development life cycle
  • Work with Python, JavaScript, Node.JS, Docker, PostgreSQL, Kubernetes, etc

Benefits

  • Launch a career at one of the fastest-growing SaaS companies in North America!
  • Live your best life (LYBL)! $200/mo for anything that enhances your life
  • Comprehensive employee health coverage (all locations)
  • 401K with match (US) or pension with match (UK)
  • Competitive compensation & bonus program
  • Flexible Vacation (US exempt & CA) or 25 days (UK)
  • Time off for your birthday & volunteering
  • Employee resource groups
  • Opportunities for team and company-wide get-togethers!
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