Staff IT Systems Engineer (6443) - Microsoft Suite

Blackhawk Network

78d

About The Position

At Blackhawk Network (BHN), we deliver cutting-edge payment and rewards solutions that power the global fintech ecosystem. As a Staff Cloud Systems Engineer, you will play a key role in shaping the technology foundation that keeps our teams connected, secure, and productive. This is a senior, hands-on role where you’ll architect and scale our cloud identity, automation, and AI platforms, while partnering across security, compliance, and infrastructure teams to drive innovation and resilience. You’ll be both a builder and a leader — creating scalable systems, guiding cross-functional projects, and mentoring peers as we modernize and expand our corporate IT environment. For the right candidate, this is an opportunity to influence strategy, deliver enterprise-scale impact, and help advance BHN’s mission to transform the way people connect, transact, and reward.

Requirements

• Bachelors Degree in a related technical field, or 2 year technical degree.
• 7+ years of experience in systems engineering or corporate IT, including at least 3+ years designing and managing identity platforms such as Okta and Azure Active Directory.
• 5+ years of experience in scripting and automation (PowerShell, Bash), with hands-on expertise building and maintaining automation workflows and AI-driven agents.
• 5+ years of experience managing SaaS ecosystems (Google Workspace, Microsoft 365, Teams, Box), including full SaaS lifecycle management.
• 4+ years of experience with corporate networking, VPN, and monitoring/observability tools.
• 4+ years working with security and compliance frameworks (SOC 2, ISO, PCI, GDPR).
• Proven ability to lead projects, mentor peers, and collaborate across teams with strong communication and documentation practices.

Nice To Haves

• Trainings or certifications (Okta Certified Professional, Microsoft Certified: Identity and Access Administrator, CISSP) are desired but not required.
• Fintech or other regulated industry experience is preferred.

Responsibilities

• Partner with teams to design, maintain, and scale BHN’s corporate cloud identity platforms (Okta, Azure Active Directory, Google Workspace, Microsoft 365, Teams) and SaaS resources.
• Participate in the AI Tooling team with hands-on administration of AI platforms and building agents to streamline IT operations and business processes.
• Collaborate with Employee Technology teams to build and maintain automation (PowerShell, Bash) for provisioning, licensing, and system management.
• Partner with security and compliance teams to secure cloud platforms, oversee vulnerability management, patching, and hardening.
• Support corporate IT infrastructure in collaboration with networking and vendor teams, including VPN, connectivity, SaaS integrations, and monitoring/observability systems.
• Act as a tier-3 escalation point, coordinating with Helpdesk and business stakeholders to resolve complex issues.
• Lead cross-functional projects, SaaS lifecycle management, and vendor/contract oversight.
• Demonstrate a passion for clear documentation, knowledge sharing, and strong communication across technical and non-technical teams.
• Travel occasionally (5–10%) to satellite offices for project execution and support.

Benefits

• 401k with employer match
• Medical, dental, vision insurance
• 12 paid holidays throughout the year 2025
• Sick pay accrual according to state law
• Parental leave
• Life insurance
• Disability insurance
• Accident and illness insurance
• Health and dependent care flexible spending accounts
• Wellness benefits
• Flexible time off for all full-time employees

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Education Level: Bachelor's degree
• Number of Employees: 11-50 employees