Staff Insights Analyst - Finance

Nex Health • San Francisco, CA

252d

About The Position

NexHealth is on a mission to accelerate innovation in healthcare by connecting patients, doctors, and developers. We are looking to hire two staff-level / lead-level data analysts. The first role is GTM-focused, partnering closely with Sales, Marketing, Finance, and Leadership to identify growth opportunities, establish metrics, and model complex outcomes such as churn forecasts and market dynamics. The second role is for a Staff Customer Success Analyst, focusing on enhancing feature adoption, uncovering product opportunities, and forecasting growth challenges for Customer Success operations. This position will tackle scaling support efforts and improving operational efficiency to ensure customer satisfaction and retention. Our SaaS platform has a strong need by doctors, with 50% of doctors signing contracts after seeing a demo within 2-4 weeks. We are building out our Business Intelligence platform across the company, and we seek someone who loves building, diving deep into the numbers, and helping teams make strategic decisions through data.

Requirements

• 7+ years of experience in data analytics roles, with a track record of strategic thinking and execution.
• Proven ability to build reporting and analysis frameworks for GTM teams such as Marketing, Sales, and Customer Success, leveraging Product and Financial data.
• Expertise with data visualization tools, especially Sigma; experience with Looker and Tableau is a plus.
• 4+ years experience building analytics capabilities for high growth B2B SaaS company.
• Strong storytelling skills using data, connecting insights to actionable business recommendations.
• Effective communication skills and cross-functional leadership experience.
• Advanced proficiency in SQL and Excel/G-Sheets.

Nice To Haves

• Experience with R or Python, and a demonstrated ability to innovate using advanced modeling techniques.

Responsibilities

• Develop and maintain our BI platform by building dashboards, defining core metrics, and guiding teams in addressing their analytics needs.
• Collaborate with Sales, Marketing, Customer Success, Finance, and Product teams to track daily, weekly, quarterly, and annual performance metrics.
• Establish and document clear processes for managing data requests, including scoping, solution design, and delivery of analytics projects.
• Identify opportunities to integrate AI/ML and predictive analytics to address key business challenges and deliver insights to leadership.
• Proactively identify operational inefficiencies and propose practical, data-driven solutions.

Benefits

• Competitive salary plus equity
• Commuter benefits
• 401K
• Full Medical, Dental and Vision
• Unlimited PTO

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Industry: Publishing Industries
• Number of Employees: 101-250 employees