Staff Infrastructure Engineer - Government

TwelveLabs

95d

About The Position

At TwelveLabs, we are pioneering the development of cutting-edge multimodal foundation models that have the ability to comprehend videos just like humans do. Our models have redefined the standards in video-language modeling, empowering us with more intuitive and far-reaching capabilities, and fundamentally transforming the way we interact with and analyze various forms of media. We are looking for a Staff Infrastructure Engineer to join our Government pod. You will design, build and operate a secure and scalable foundation for our multimodal models and indexing platform end-to-end in GovCloud or fully air-gapped environments. You will automate with Terraform, establish CI/CD & software-supply-chain controls, and deliver robust observability and incident response. As part of our Government pod, you'll help deliver state of the art TwelveLabs’ models and products for U.S. public-sector customers. You will ensure that our platform works in highly regulated GovCloud or air-gapped environments. The work blends deep engineering with security and compliance designing to the FedRAMP and DoD SRG Impact Levels. You’ll build for constrained networks & hardware, rigorous supply-chain practices, and high-reliability operations. This role is only eligible for US citizens; prior top-secret clearance is a plus though not required.

Requirements

• 10+ years of experience as an infrastructure engineer.
• Experience building and operating infrastructure in cloud environments such as AWS, GCP, and Azure.
• Hands-on experience building infrastructure for GovCloud or air-gapped environments.
• Hands-on experience with IaC (Infrastructure as Code) tools such as Terraform or Ansible.
• Experience operating container-based workloads with Kubernetes.
• Scripting and automation experience with languages such as Python, Go, or TypeScript.
• Experience designing and operating CI/CD pipelines.
• Experience designing infrastructure architectures aligned with security and compliance standards, including audit support.

Nice To Haves

• Active Government Security Clearance
• Experience building advanced monitoring and logging systems.
• Proven ability to operate infrastructure optimized for both performance and cost efficiency.

Responsibilities

• Design, build, and operate the inference, indexing and search infrastructure for our multi-modal foundation models and platform in GovCloud and on-premise or air-gapped environments for public sector customers.
• Automate and scale deployments using Infrastructure as Code (IaC) with Terraform and Ansible; produce repeatable, hardened environments.
• Optimize for security, compliance, and efficiency with advanced monitoring and security frameworks.
• Stand up observability (metrics, logs, traces) with clear Service Level Objectives (SLOs) and actionable alerting; own incident response playbooks and post-incident reviews.
• Build air-gapped delivery pipelines—Continuous Integration/Continuous Delivery (CI/CD), patching, and update workflows—with signed artifacts and Software Bills of Materials (SBOMs) for software-supply-chain integrity.

Benefits

• An open and inclusive culture and work environment.
• Work closely with a collaborative, mission-driven team on cutting-edge AI technology.
• Full health, dental, and vision benefits.
• Flexible PTO and parental leave policy. Office closed the week of Christmas and New Years.
• VISA support (such as H1B and OPT transfer for US employees).

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Number of Employees: 11-50 employees