Staff Hardware Operations Program Manager

Ōura • San Francisco, CA

32d • Hybrid

About The Position

Our mission at Oura is to empower every person to own their inner potential. Our award-winning products help our global community gain a deeper knowledge of their readiness, activity, and sleep quality by using their Oura Ring and its connected app. We've helped millions of people understand and improve their health by providing daily insights and practical steps to inspire healthy lifestyles. Empowering the world starts with living our values and empowering our team. As a quickly growing company focused on helping people live healthier and happier lives, we ensure that our team members have what they need to do their best work — both in and out of the office. We’re seeking a talented Staff Hardware Operations Program Manager to join our NPI Supply Chain team and help us deliver the best in class HW products to our members. The position would be a leader on the team, tackling complex challenges and programs. The role requires the ability to work effectively with our supply chain team, engineering, and other cross-functional teams, as well as contract manufacturers and suppliers. This position requires exceptional communication skills, strong analytical and problem solving skills, as well as the ability to understand and combine large amounts of information and arrange them to clear, actionable, tasks and drive them to completion in a dynamic environment with competing or changing priorities. This is a US Hybrid role, candidates must be based in the San Francisco Bay Area and able to come into the office 3 days per week.

Requirements

• 10+ years of experience working in a Hardware Operations Program Manager, Technical Program Manager or a similar role, delivering hardware products to customers in complex environments at large scale
• Experience leading programs in all stages of the product lifecycle
• Experience working with all Hardware engineering disciplines: Electrical, Mechanical, Industrial Design as well as Supply chain disciplines such as: Sourcing, Manufacturing, Quality, Logistics, Supply and Demand Planning
• Ability to travel internationally and domestically 30% of the time
• Superb interpersonal and communication skills, with the ability to collaborate and influence effectively across different work streams to drive absolute excellence
• Passion for excellence coupled with the endless drive to learn and inspire the teams to deliver and drive continuous improvements
• Comfortable speaking with all audiences and the ability to adapt complex challenges into tangible solutions

Responsibilities

• Drive Supply Chain readiness for our Hardware products and ensure program delivery on schedule, scale, cost, and quality
• Partner closely with Engineering, Design, Supply Chain, and Product Management teams to meet deadlines and drive product readiness
• Create, develop, and manage relationships with our Contract Manufacturers and various suppliers
• Provide regular program status updates to executive leadership
• Lead strategic decision making, such as supplier down selections and launch strategy and timing
• Build reliable ramp plans based on supply simulations
• Identify and manage improvements around the supply chain in cost, quality, efficiency and output
• Identify, manage and mitigate risks for both internal and external teams - drive to resolution with high quality decision making and by exhibiting ownership, sense of urgency and world class execution
• Proactively address issues and obstacles that impact program deliverables
• Support internal teams with timely and actionable feedback on manufacturing feasibility and supplier selection
• Create and maintain comprehensive program documentation - keep all work streams within the supply chain on track and moving towards a common goal

Benefits

• Competitive salary and equity packages
• Health, dental, vision insurance, and mental health resources
• An Oura Ring of your own plus employee discounts for friends & family
• 20 days of paid time off plus 13 paid holidays plus 8 days of flexible wellness time off
• Paid sick leave and parental leave

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed
• Number of Employees: 501-1,000 employees