Staff Growth Tech Product Manager

Credit Karma•Charlotte, NC

53d

About The Position

Intuit Credit Karma is a mission-driven company, focused on championing financial progress for our more than 140 million members globally. While we're best known for pioneering free credit scores, our members turn to us for everything related to their financial goals, including identity monitoring, applying for credit cards, shopping for insurance and loans (car, home and personal) and savings accounts and checking accounts - all for free. Credit Karma has grown significantly through the years: we now have more than 1,700 employees across our offices in Oakland, Charlotte, Culver City, San Diego, London, Bangalore, and New York City. Banking services provided by MVB Bank, Inc., Member FDIC The Growth Technology Product team is the Data & AI Product team at Credit Karma and it delivers tools, platforms, and AI products used across channels like in-app, email, push, and paid advertising to help members achieve financial progress. Our team manages large-scale data platforms to support data scientists, build self-serve tools for marketing teams, and personalize experiences for over 100 million members. As a Product Manager in the Data & AI team, you will drive strategic partnerships across marketing, data science, and engineering, transforming ideas into impactful product launches. By leading the In-app Recommendation DS team, you'll develop innovative marketing technologies, shape AI-powered platforms, and empower millions of members to improve their financial well-being.

Requirements

6+ years of product experience in building consumer user experiences
4+ years of product experience in using AI/ML in consumer experiences
Bachelor's degree from an accredited college or university
Outstanding communication skills at all levels of the technology and product organizations, ranging from VPs to individual contributors
Broad technical working knowledge of platforms, and Machine Learning Infrastructures, and AI models
Eagerness to challenge the status quo, balanced with a reasonable and methodical approach to effecting change
A fun and positive attitude!

Nice To Haves

Proven track record of shipping multiple complex consumer products with broad reach and measurable business impact
Ability to balance speed of execution with maintaining a high standard of quality, ensuring consistent delivery of excellent results
Comfort working with ambiguous goals and in dynamic environments where priorities may shift frequently
Experience in both startup-like and enterprise-scale environments, demonstrating agility in execution and effective communication with stakeholders and leadership
Strong creative product thinking, with the ability to collaborate closely with design to craft simple, intuitive, and delightful experiences that address complex constraints and requirements
Versatility in managing projects across the product lifecycle-from early-stage, pre-product-market-fit initiatives to scaling established, market-leading solutions
Outcome-driven mindset with expertise in defining key success metrics and aligning product plans to deliver measurable results
Data-driven decision-making approach to strategic planning, with a strong ability to translate strategy into actionable roadmaps and execution plans

Responsibilities

Define and Execute Product Strategy: Develop and own the strategy, roadmap, and execution plan for in-app ranking and recommendations. Owning the in-app recommendation area you will lead the end to end experience of what each user will see, when they will see it, and how they will see it (which template, what copy, what format, etc)
Build Cross-Channel Platforms: Design and implement strategies that enable consistent, seamless experiences across all in-app surfaces, ensuring each interaction is carried over to the next screen, unlocking value for members and empowering CK to drive lasting engagement
Establish Clear Product Goals: Define product requirements, success metrics, and milestones in alignment with organizational priorities. Work collaboratively with cross-functional teams to execute the roadmap and deliver measurable outcomes
Deliver High-Quality Outcomes: Partner with engineering, data science, and design teams to ensure timely, high-quality product delivery
Build the Team Culture: Foster a culture of collaboration, accountability, and shared ownership to achieve team and organizational goals
Develop Go-to-Market Strategies: Collaborate with research and marketing teams to craft go-to-market strategies, refine messaging, and ensure the product delivers on its value proposition
Collaborate Closely with Leadership: Work with Credit Karma leadership to align on the product vision, prioritize initiatives, and ensure the product drives the mission of championing financial progress for all