Staff Full-Stack Engineer - FinOps BI Platform

ServiceNow • Pleasanton, CA

69d • $163,600 - $286,300 • Hybrid

About The Position

We are building a modern data platform powering next-generation analytics to support ServiceNow's Cloud and AI growth. As a Staff Full-Stack Engineer for the Public Cloud Analytics & FinOps Engineering Platform, you will design, implement, and deliver core features for our multi-cloud and private cloud cost governance platform. Your primary focus will be on the BI platform layer. You will collaborate closely with data engineering teams and work hands-on with cutting-edge tools and frameworks like Trino, dbt, Iceberg, and Lightdash to build robust, scalable features that enable cloud financial management at enterprise scale. This is a unique opportunity to work on a high-impact platform from an early stage. This is a full-time, hybrid position where you'll contribute to cross-functional teams building the future of FinOps at ServiceNow.

Requirements

• 8+ years full-stack development experience with a Bachelor's degree; or 6 years and a Master's degree; or a PhD with 3 years experience; or equivalent experience.
• Expert Level React and TypeScript skills.
• Production experience with modern frontend frameworks and tooling.
• Experience with data visualization libraries.
• Proven ability to work with existing codebases and contribute quality code.
• Strong collaboration and communication skills.

Nice To Haves

• Monorepo architecture experience.
• Business intelligence or analytics platform development.
• Open source contribution experience.
• FinOps or cloud cost management exposure.
• Performance optimization in React applications.
• Experience with modern data stack technologies (Trino, dbt, Iceberg).

Responsibilities

• Design and implement FinOps-specific visualizations, dashboards, and integrations with production-ready quality.
• Build and enhance the business intelligence layer using Lightdash, focusing on cloud cost analytics and governance visualizations.
• Collaborate with data engineering teams working on Trino, dbt, and Iceberg to ensure seamless integration with the BI layer.
• Master the Lightdash monorepo, contribute high-quality code following best practices, and write comprehensive tests.
• Work closely with data modeling, ingestion, and query optimization teams to deliver cohesive solutions.
• Participate in code reviews, contribute to technical documentation, and help establish development workflows.

Benefits

• Base pay of $163,600 - $286,300, plus equity (when applicable), variable/incentive compensation and benefits.
• Health plans, including flexible spending accounts.
• 401(k) Plan with company match.
• ESPP, matching donations.
• Flexible time away plan and family leave programs.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Industry: Professional, Scientific, and Technical Services
• Education Level: Bachelor's degree