As an IT Staff Engineer I, you'll work in a mid-level role with proficiency in one or more key products who is responsible for managing and supporting the organization's IT infrastructure or applications. You'll identify development and support needs as well as taking on design responsibilities supporting project tasks. As a IT Staff Engineer I, you'll facilitate dialogue and activities, while also ensuring team collaboration. Take assignments that can be worked on individually without supervision, and manage work effort from concept to completion. implement intelligent solutions that leverage Generative AI (e.g., LLMs) and Agentic AI frameworks to solve complex business problems. Design and implement engineering principles aimed at reliability practices and sound recovery procedures. Design transaction specific application performance monitoring metrics that can be captured and passed to business partners. In Addition, will layout reference architecture and visual diagrams that capture work. Ensure compliance with IT policies, procedures, and industry standards, including reviewing and refining IT control enhancements.