Staff Devops Engineer

PDQSouth Salt Lake, UT
100d

About The Position

This is a hybrid role open to candidates in Salt Lake City, UT or within commuting distance of our South Salt Lake City headquarters. PDQ makes device management simple, secure, and pretty damn quick. As a Staff DevOps Engineer, you’ll be a hands-on technical leader who architects and scales the infrastructure that powers our SaaS products. You will drive the design of resilient, secure, and cost-optimized systems while making life easier for every engineer at PDQ. You’ll set the bar for how we build and ship software: hardening GCP environments, evolving CI/CD pipelines, operationalizing AI-assisted tooling, and mentoring engineers across teams. This is a high-impact role where you’ll collaborate across product lines, guide strategic platform decisions, and ensure our teams can deliver quickly and safely at scale.

Requirements

  • 10+ years of platform/DevOps engineering experience, including 3+ years in a Staff or leadership role at a SaaS company
  • 7+ years of hands-on GCP and Kubernetes experience
  • Proven ability to scale and cost-optimize infrastructure in a product-led growth SaaS environment
  • Demonstrated ownership of the full lifecycle: architecting, building, testing, deploying, securing, and operating cloud-native products in GCP
  • Experience working in distributed teams across multiple time zones
  • Track record of adopting and deploying new technologies, frameworks, and architectures
  • Familiarity with applying AI in engineering or operational contexts
  • Excellent collaboration and communication skills across technical and non-technical audiences
  • Comfortable working in agile, kanban, or shape-up delivery models

Nice To Haves

  • CKA or CKS certifications
  • Experience with one or more of our tech stack: Elixir, Phoenix Framework, Rust, TypeScript, React, Postgres
  • Experience in a product portfolio company with multi-product alignment or shared infrastructure
  • Exposure to developer tools, endpoint management, or IT software domains

Responsibilities

  • Architect and manage GCP production environments across multiple regions, ensuring resilience, scalability, and security
  • Partner with DBAs, SREs, and senior engineers to lead scalability and reliability initiatives for PDQ Connect
  • Design for future multi-tenancy, regional data isolation, and compliance-readiness for frameworks like FedRAMP and GDPR
  • Own secure infrastructure provisioning, secrets management, IAM access controls, and runtime policies
  • Harden GCP infrastructure to reduce the blast radius of misconfigurations and bad deploys
  • Integrate SAST, SCA, SBOM, and CSPM tooling into the SDLC and production systems in collaboration with InfoSec and GRC
  • Improve the local development loop, test harnesses, and environment consistency across environments
  • Deliver efficient, reliable CI/CD pipelines across dev, test, and prod
  • Integrate and operationalize AI-assisted developer tools to enhance engineering productivity across the SDLC
  • Codify infrastructure and service patterns into reusable Terraform modules, shared libraries, and documentation
  • Enable observability, monitoring, and alerting across all cloud environments to support proactive operations
  • Implement cloud cost observability and continuously optimize infrastructure spend as we scale
  • Mentor engineers through code reviews, architectural guidance, and technical pairing
  • Drive internal technical enablement through platform-focused talks, documentation, and hands-on workshops

Benefits

  • 4-Day Work Week
  • Equity
  • Managers who champion professional development
  • 100% Premium Coverage for medical, dental and vision for you and your dependents
  • 100% Premium Coverage for Short Term Disability, Long Term Disability, Life, and AD&D Insurance
  • Company Match of the first 6% of your employee deferrals
  • Flexible Paid Time Off Policy that treats you like the adult that you are
  • Health Savings Account (HSA) and wellness incentives
  • Quarterly Company Values Award (team member nominated)
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