Staff Device SRE, Test Platform

Flock

1d•Remote

About The Position

Flock is looking for a Staff Engineer in Device SRE to join the new Test Experience team. The team is responsible for delivering a scalable, reliable, observable, and self-service test experience for developers and testers. The team owns the construction and maintenance of the test platform and infrastructure as a managed service, applying core SRE disciplines to ensure consistency and reliability. Through standardization and shared services, the platform supports distributed ownership, with partner teams building and maintaining test suites and lab hardware for hardware-in-the-loop testing. This role will work directly with Device SRE Developer Experience, Device SRE Release Experience, Test Developers, Lab Engineers, and Device Software Developers. Additionally, this role will have a strong focus on designing and implementing advanced infrastructure practices for lab hardware such as self-healing and failover, so that we are not just reacting to outages but preventing them. While it is a remote-first company, this position may require travel 1-3 times per year.

Requirements

Strong and transparent communicator, good leadership skills, and comfortable leading through influence across teams with technical excellence
Excited to solve new problems in a fast-paced environment while balancing short-term and long-term needs of the business
Experience developing and testing complex software systems (preferably embedded)
Experience building and refactoring complex software platforms on which stakeholders build applications
Strong coding skills (ex: C/C++, Python, R, JS, Java, Groovy) and understanding of common algorithms
Proficiency in scripting languages (ex: Bash) to automate processes
Instrumentation, visualization, and alerting with metrics (ex: Prometheus, Grafana)
Cloud computing (ex: AWS) & distributed systems
Site Reliability Engineering (on-call, monitoring, & alerting)
Software development workflows (ex: continuous integration, test automation, branching, semantic versioning)
Experience with infrastructure-as-code (IaC) tools (ex: Ansible, Terraform)
Experience building hardware abstraction software, with an appreciation for the unique challenges in controlling physical hardware that is not production-ready

Responsibilities

Own the construction and maintenance of the test platform and infrastructure as a managed service
Apply core SRE disciplines to ensure consistency and reliability
Work directly with Device SRE Developer Experience to integrate into existing build and release workflows and provide seamless contextual text execution and feedback to developers
Work directly with Device SRE Release Experience to integrate test results into release notes and release readiness reporting
Work directly with Test Developers to provide a test framework that abstracts hardware control (ex: ADB, firmware flashing), common services (ex: Qase), and status monitoring
Work directly with Lab Engineers to provide a test framework that clarifies the abstractions provided and therefore sets the standard for control, responsiveness, observability, and uptime
Work directly with Device Software Developers to triage and repair test platform and infrastructure failures quickly and unblock development
Design and implement advanced infrastructure practices for lab hardware such as self-healing and failover
Get acquainted with the company, the team, the mission, and the product/customer experience
Observe the Flock Culture as it applies to your team and your day to day experience
Join and participate in team and org Slack channels
Participate in on-call rotations to serve as first responder for outages and general requests from stakeholders
Learn the existing test platform and infrastructure, and how it integrates into build and release workflows as well as production deployments
Review the code of other engineers in GitHub and Gerrit
Fix a bug in the test platform
Modify infrastructure in Terraform
Make an improvement in the test platform
Add a metric to the test platform into Prometheus, visualize it with Grafana, and create an on-call alert when it's out-of-spec and needs intervention
Discuss high-level career goals and expectations with your manager
Provide a short-term plan for remediating the top 3 most painful issues in the existing test platform and infrastructure
Visit the hardware lab in Atlanta to observe how it functions and meet the local engineers
Remediate the top 3 most painful issues in the existing test platform and infrastructure
Provide a holistic long-term plan for test platform and infrastructure that makes it a best-in-class system

Benefits

Use what you need PTO: We seriously mean it, plus 11 company holidays and your birthday off!
Fully-paid health benefits plan for employees: including Medical, Dental, and Vision and an HSA match.
Family Leave: All employees receive 12 weeks of 100% paid parental leave. Birthing parents are eligible for an additional 6-8 weeks of physical recovery time.
Fertility & Family Benefits: We have partnered with Maven, a complete digital health benefit for starting and raising a family. We will reimburse $10,000 a year for adoption, surrogacy, or fertility.
Mental Health: All employees receive an annual subscription to Headspace.
Caregiver Support: We have partnered with Cariloop to provide our employees with caregiver support
Carta Tax Advisor: Employees receive 1:1 sessions with Equity Tax Advisors who can address individual grants, model tax scenarios, and answer general questions.
WFH Stipend: $150 per month to cover the costs of working from home.
Productivity Stipend: $250 per year to use on Audible, Calm, Masterclass, Duolingo, Grammarly and so much more.
Home Office Stipend: A one-time $750 to help you create your dream office.