Staff Designer, Discovery Product Group

Thrivent

About The Position

We are seeking a Staff Product Designer to bring Thrivent’s value proposition of financial advice and generosity to life on Thrivent.com. As an expert individual contributor, you’ll use a blend of visual craft expertise and strategic design thinking to create user experiences that help prospects understand how they can use their money for good. The Staff Product Designer will work across multiple products in the Discovery Product Group to ensure design excellence at every step of the journey, from the homepage through the moment a prospect connects with a financial advisor. This role is ideal for a strategic design leader who enjoys mentoring designers and collaborating with design, product and engineering partners to drive a high-quality, user-centered product.

Requirements

Bachelor’s degree or equivalent experience in Interaction Design, UI/UX Design, Web Product Design, Web Development or any combination of education and experience which would provide an equivalent background.
7-10 years of experience in a related field, with at least 6 years of experience in user experience, interaction design, product innovation and research in a product development team required.
Knowledge and experience working in top of funnel and acquisition digital experiences, with a background in the financial services industry preferred.
Proven experience in leading projects and contributing to the development of multiple shipped digital products.
Ability to develop processes and approaches for tackling design problems, anticipating challenges, and uncovering innovative solutions.
Strong communication skills, with the ability to explain rationale for design decisions and clarify success metrics.
Demonstrated application of human-centered design with a keen understanding of business and technical impacts on digital design.
Self-directed and proactive, with a passion for driving progress and making meaningful contributions.
Able to turn research into action that solves the user definition of a problem.
Experience in cross-functional collaboration roles, with a focus on delivering business value.
Extensive knowledge of how to leverage a design system and how to push the boundaries of the design system to achieve product and user goals.
Relevant agile experience.

Nice To Haves

Knowledge and experience working in diversified financial services.
Exceptional communication skills, including advanced storytelling and persuasion techniques within a design context.
Strategic design thinking and the ability to contribute to the overall design strategy of the organization.
Familiarity with advanced design research methodologies and leveraging insights for design decision-making.

Responsibilities

Apply human-centered design in meaningfully novel ways, while finding opportunities to support more design-driven decision making among digital product teams.
Bring systems thinking to design decisions, ensuring visual and UX harmony across multiple products.
Continue to push the way Thrivent comes to life digitally, including visual design elements, typography, and more that bring clarity and add delight.
Contribute to strategic design thinking, influencing not only execution but also the overall digital design strategy.
Ensure design decisions are aligned to the business strategy and direction.
Collaborate with other design leaders and staff (product management, design and engineering) to ensure a cohesive and innovative design approach.
Communicate effectively at all levels of the organization, demonstrating confidence, charisma, and clarity in design discussions.
Direct and mentor design teams.
Influence digital experience strategy with product portfolio stakeholders and others within the organization.
Mentor and collaborate with junior team members, providing guidance and support in best practices and methodologies.
Use strong design facilitation skills to foster collaboration within cross-functional teams, and storytelling to build trust and establish long-term relationships.
Guide and conduct design research, leveraging insights for informed decision-making.
Integrate new design patterns and practices, enriching the design methodology toolkit.
Model Thrivent’s leadership competencies: Model the Way, Rally the Team, and Deliver Outcomes.
Support and/or develop an environment in which Thrivent employees and colleagues are focused on continuous improvement, exceptional employee engagement, and an unwavering commitment to our clients.
Shape and/or support a culture that represents the Thrivent purpose, promise and values, ensuring that Thrivent’s trust and reputation remain strong with its clients.