Staff Coordinator-Weekends

St. Luke's University Health Network • Bethlehem, PA

115d

About The Position

St. Luke's is proud of the skills, experience and compassion of its employees. The employees of St. Luke's are our most valuable asset! Individually and together, our employees are dedicated to satisfying the mission of our organization which is an unwavering commitment to excellence as we care for the sick and injured; educate physicians, nurses and other health care providers; and improve access to care in the communities we serve, regardless of a patient's ability to pay for health care. Staff Coordinator is responsible for the computer and clerical processes associated with coordinating all Home Health staff schedules to meet the customers’ needs. The Staff Coordinator also supports the clerical needs of the Home Health teams using timely efficient communication between team members and all departments.

Requirements

• High school graduate.
• Good keyboard skills.
• Previous medical terminology and scheduling background helpful.

Nice To Haves

• A graduate of a medical records program is helpful.

Responsibilities

• Assigns new referrals to nurses and therapists.
• Inputs all schedule changes and/or corrections into the computerized scheduling program and relays changes to designated staff.
• Communicates efficiently with patient/family, other referral sources and providers to relay necessary information.
• Reviews staff daily assignments to assure all visits are assigned and/or completed.
• Cross-trains with other staff coordinators to facilitate smooth day-to-day operations.
• Investigates patient scheduling concerns as appropriate and communicates concerns with coordinator/manager as necessary.
• Functions as a liaison between Intake Department staff and clinicians to assume timely and accurate processing of patient information.
• Triages phone calls, contacts appropriate staff, and communicates changes in schedule as needed.
• Initiates caseload reports for team members.
• Makes interim changes as directed by staff.
• Performs clerical functions as indicated to meet the needs of the patient care teams.

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: High school or GED