Staff Content Designer, Evidence and Messaging Systems

Netflix

89d • $70,000 - $370,000

About The Position

In this role, you will be our resident expert within XD Discovery + Foundations on Evidence and information hierarchy, ensuring that members have the right information at the right time, to help them discover and decide their next movie, show, or game. You will prioritize your time between horizontal alignment across various Member initiatives involving Evidence, the Messaging tooling system, and the Personalized Experience org.

Requirements

• 5+ years of experience working on a user-focused entertainment or publishing platform.
• Ability to build successful working relationships with stakeholders, partners and team members.
• Demonstrated creative and analytical writing skills.
• Experience developing language frameworks and strategies.
• Experience working on global products and partnering with Globalization.
• Experience with a/b testing preferred.
• Experience creating or contributing to design systems, and evolving them as business needs change.
• Understands the intersection of user journeys and merch lifecycles.
• Comfortable working with ambiguity - able to bring rigorous design thinking and operational structure to complex and evolving problem spaces.

Responsibilities

• Build scalable evidence frameworks (e.g., go/evidence) for badges, callouts, metadata, and synopses, as well as information hierarchy best practices across surfaces and member journeys.
• Understand and evaluate the bespoke needs of different teams and translate those needs into cohesive, flexible patterns and principles.
• Coordinate with cross-functional partners, including PMR and localization, to make sure that all forms of evidence feel cohesive and relevant to members globally.
• Innovate with Content Designers, Product Designers, and Merchandising partners across teams on new Evidence use cases.
• Partner with Messaging XD and Consumer Messaging on the MEP workstream to build a self-serve tool that allows CMP and other teams at Netflix to build, send, and manage their own campaigns autonomously.

Benefits

• Health Plans
• Mental Health support
• 401(k) Retirement Plan with employer match
• Stock Option Program
• Disability Programs
• Health Savings and Flexible Spending Accounts
• Family-forming benefits
• Life and Serious Injury Benefits
• Paid leave of absence programs
• Full-time hourly employees accrue 35 days annually for paid time off
• Full-time salaried employees are immediately entitled to flexible time off.

What This Job Offers

• Job Type: Full-time
• Number of Employees: 5,001-10,000 employees