Staff Content Designer, Agentic AI Systems
About The Position
We're looking for a Staff Content Designer to help define the next generation of Checkout at PayPal. You'll focus on Agentic AI experiences. You'll build intelligent, adaptive systems that anticipate what customers need and simplify how they pay. In this role, you'll own a complex, high-visibility area of Checkout and partner deeply across product, design, research, engineering, and AI teams. You'll shape how the experience communicates, guides, and learns from users to build trust and reduce friction at every step. You'll bring structure to complex problems, design with empathy and data, and help evolve how PayPal designs for clarity in an AI-driven world.
Requirements
- 5+ years relevant experience and a Bachelor's degree OR Any equivalent combination of education and experience.
Nice To Haves
- Checkout is one of PayPal's most critical and visible experiences. As a Staff Content Designer, you'll shape how AI and design work together to make every interaction simpler, smarter, and more human.
Responsibilities
- Develop and articulate clear plans to develop content strategies that align with the product's goals and user needs and meet team performance
- Perform more-complex work assignments using highly specialized content strategy knowledge and advanced business expertise
- Lead some projects or programs within the content design function and may coordinate activities of others
- Design process, product, and service improvements based on understanding of user needs and industry trends
- Determine methods and procedures on content design strategies that may impact activities of others
Benefits
- At PayPal, we're committed to building an equitable and inclusive global economy. And we can't do this without our most important asset-you. That's why we offer benefits to help you thrive in every stage of life. We champion your financial, physical, and mental health by offering valuable benefits and resources to help you care for the whole you.
- We have great benefits including a flexible work environment, employee shares options, health and life insurance and more. To learn more about our benefits please visit https://www.paypalbenefits.com.
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Industry
Credit Intermediation and Related Activities
Number of Employees
5,001-10,000 employees
