Staff BizOps Lead-PXE Strategy Realization Office

Qualtrics-posted 24 days ago
Full-time • Mid Level
Hybrid • Seattle, WA
5,001-10,000 employees
Professional, Scientific, and Technical Services
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This Strategy Realization Office team member will play a critical role in translating Qualtrics strategy into execution as a direct line of support for one the Executives in our Product, UX, Engineering, and Security (PXE) organization. This highly cross-functional role acts as an internal consultant and operational excellence leader to identify and solve critical business problems. As an experienced generalist, you will artfully combine strategic thinking with hands-on execution to help the function run smoothly, make smarter decisions, and achieve their strategic goals.

  • Strategic problem solving and project management: Own projects to address complex, high-priority problems that span multiple departments. Recommend data-driven solutions to executives and orchestrate execution to ensure results are delivered on time and on budget.
  • Drive operational excellence and efficiency: Proactively identify and resolve inefficiencies and bottlenecks across various processes and systems to improve efficiency, reduce costs, and enhance overall operational effectiveness.
  • Enable data-driven decision making: Analyze data from various sources to provide executives with actionable insights to help them navigate complex business challenges and inform strategic decisions.
  • Manage the operating rhythm: Manage the functions "rhythms of business" to align to those at the PXE and enterprise levels. This includes preparing weekly performance reports, coordinating MBRs & QBRs, and board meeting preparation.
  • Provide dedicated executive support: Support an executive leader with planning, benchmarking, workforce planning, finance reviews, risk reviews, customer and partnership-facing engagements, and communications.
  • Drive talent development initiatives: Manage cadences for training and development, mentorship programs, and performance reviews. Identify and own strategic projects that focus on internal talent development in specific areas.
  • Bachelor's Degree in Business, Operations, Finance or related field AND 12+ years of work experience working in two or more of the following disciplines: program management, operations, finance, product management, engineering, infosec, or design.
  • Track record of managing complex business programs including implementing organization-wide improvements and optimization. This includes the ability to drive significant organizational changes, streamline processes, implement new systems or structures, and drive strategic execution.
  • Experience in effectively engaging, consulting, and informing stakeholders at all levels, ensuring alignment and buy-in.
  • Experience directly supporting executive or senior leadership.
  • Demonstrate direct, results-based impact on business outcomes.
  • Experience Bonus: Qualtrics offers US employees an annual $1,800 "experience bonus" to provide an experience they might not otherwise have-attend a sporting event or concert, travel somewhere new, or even support a nonprofit or infuse funds into a small business in your area.
  • Learning and Development: All team members are encouraged to devote 10% of their time to personal learning and development.
  • The satisfaction of empowering large networks through technology.
  • The opportunity to work with a diverse range of influential brands.
  • A role that encourages personal growth and initiative within a growing business area.
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