Staff Backend Engineer – Payments & Billing

Scribd•San Francisco, CA

14d•$137,500 - $260,500•Hybrid

About The Position

At Scribd Inc. (pronounced “scribbed”), our mission is to spark human curiosity. Join our team as we create a world of stories and knowledge, democratize the exchange of ideas and information, and empower collective expertise through our four products: Everand, Scribd, Slideshare, and Fable. We support a culture where our employees can be real and be bold; where we debate and commit as we embrace plot twists; and where every employee is empowered to take action as we prioritize the customer. When it comes to workplace structure, we believe in balancing individual flexibility and community connections. It’s through our flexible work benefit, Scribd Flex, that employees – in partnership with their manager – can choose the daily work-style that best suits their individual needs. A key tenet of Scribd Flex is our prioritization of intentional in-person moments to build collaboration, culture, and connection. For this reason, occasional in-person attendance is required for all Scribd Inc. employees, regardless of their location. So what are we looking for in new team members? Well, we hire for “GRIT”. The textbook definition of GRIT is demonstrating the intersection of passion and perseverance towards long term goals. At Scribd Inc., we are inspired by the potential that this can unlock, and ask each of our employees to pursue a GRIT-ty approach to their work. In a tactical sense, GRIT is also a handy acronym that outlines the standards we hold ourselves and each other to. Here’s what that means for you: we’re looking for someone who showcases the ability to set and achieve G oals, achieve R esults within their job responsibilities, contribute I nnovative ideas and solutions, and positively influence the broader T eam through collaboration and attitude. About the Team The Payments & Billing team at Scribd powers our subscription revenue engine by delivering the systems that manage billing lifecycles, global payment processing, and financial reliability across Scribd, Everand, Slideshare, and Fable. Our focus areas include payment processing at scale, invoicing, reconciliation, fraud prevention, compliance, and support for international currencies and payment methods. We partner closely with Product, Finance, Risk, and Platform Engineering to ensure that millions of readers worldwide can reliably access our services every day.

Requirements

8+ years of backend engineering experience, with deep expertise in building and scaling distributed systems for financial or mission-critical workloads.
Brings a strong foundation in data modeling, transactional consistency, and high-throughput architectures, with hands-on SQL (e.g., MySQL, PostgreSQL) and familiarity with NoSQL and caching.
Is skilled in observability and reliability practices: defining SLOs, implementing metrics/alerts, debugging distributed systems, and leading incident response.
Has strong coding ability in at least one modern backend language such as Ruby (preferred), Java, Go, or Python, with a focus on clean, maintainable, and secure code.
Has a proven track record of technical leadership: setting architectural direction, mentoring engineers, and driving large-scale migrations or modernization efforts.
Communicates clearly and collaborates across product, finance, risk, and platform teams, influencing both technical and business decisions.
Contributes to cross-team initiatives (mentoring, architecture review groups, knowledge sharing) that shape Scribd’s engineering culture.

Nice To Haves

Has strong coding ability in Ruby.
Have deep experience designing and operating payment or billing systems.
Have integrated with major payment service providers (Stripe, Adyen, Braintree, PayPal) and managed multi-currency or local payment methods.
Bring knowledge of compliance and security standards (PCI DSS, encryption, tokenization).
Understand fraud prevention strategies (chargebacks, retries, card fingerprinting, abuse detection).
Have led large-scale migrations between payment providers or billing systems with minimal customer impact.

Responsibilities

Lead the technical architecture and implementation of Scribd’s payments and billing systems, the backbone of our subscription business.
Design, build, and operate backend services that power subscription payments at global scale.
Own billing lifecycle, global payments, invoicing, reconciliation, and financial reliability—integrating with multiple providers (Stripe, Adyen, Braintree) and supporting international currencies and local methods.
Ensure compliance and security of financial systems through PCI DSS, tokenization, encryption, and secure data handling.
Foster a culture of technical excellence while driving scalable, resilient, and observable financial systems that enable teams to move fast, simplify complexity, and deliver revenue with confidence
Modernize legacy systems and eliminate technical debt to improve velocity and scalability.
Partner with Product, Finance, Risk, Platform, and Analytics to deliver secure, reliable financial flows, leveraging data, metrics, and telemetry to uncover trends, resolve anomalies, and guide the team with clarity and foresight.
Mentor engineers, shape cross-team technical strategy, and tackle some of the hardest scaling and security challenges in the company.

Benefits

Healthcare Insurance Coverage (Medical/Dental/Vision): 100% paid for employees
12 weeks paid parental leave
Short-term/long-term disability plans
401k/RSP matching
Onboarding stipend for home office peripherals + accessories
Learning & Development allowance
Learning & Development programs
Quarterly stipend for Wellness, WiFi, etc.
Mental Health support & resources
Free subscription to the Scribd Inc. suite of products
Referral Bonuses
Book Benefit
Sabbaticals
Company-wide events
Team engagement budgets
Vacation & Personal Days
Paid Holidays (+ winter break)
Flexible Sick Time
Volunteer Day
Company-wide Employee Resource Groups and programs that foster an inclusive and diverse workplace.
Access to AI Tools: We provide free access to best-in-class AI tools, empowering you to boost productivity, streamline workflows, and accelerate bold innovation.