Staff Associate

Child Mind Institute • New York, NY

24d • Onsite

About The Position

We're dedicated to transforming the lives of children and families struggling with mental health and learning disorders by giving them the help they need. We've become the leading independent nonprofit in children's mental health by providing gold-standard evidence-based care, delivering educational resources to millions of families each year, training educators in underserved communities, and developing tomorrow's breakthrough treatments. As a Staff Associate, you will support a team of clinicians providing administrative responsibilities. Additionally, you will promote communication between clinicians and their patients and families. Reporting to a Senior Staff Associate, this is full-time, non-exempt, fully onsite position.

Requirements

• 2 or more years of administrative or office experience required.
• High school diploma or GED required.
• #LI-on-site

Responsibilities

• Provide a high-quality patient experience for families receiving care at Child Mind Institute.
• Manage clinicians' calendars ensuring efficiency of clinical time, and schedule appointments in the electronic medical records (EMR) system.
• Facilitate the flow of phone and email communication between clinicians and patients.
• Collect initial patient information, perform intakes and coordinate services.
• Check in patient appointments and process daily billing through the EMR system.
• Maintain accurate and updated patient records.
• Follow HIPAA guidelines and strictly protect personal health information.
• Perform additional job-related duties as needed.

Benefits

• Our great compensation package and benefits include medical insurance, 401(k), paid parental leave, dependent care, flexible work schedules, discounted tickets and entertainment perks programs.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED