Staff Associate

Child Mind Institute•New York, NY

25d•Onsite

About The Position

As a Staff Associate, you will support a team of clinicians providing administrative responsibilities. Additionally, you will promote communication between clinicians and their patients and families. Reporting to a Senior Staff Associate, this is full-time, non-exempt, fully onsite position.

Requirements

2 or more years of administrative or office experience required.
High school diploma or GED required.

Responsibilities

Provide a high-quality patient experience for families receiving care at Child Mind Institute.
Manage clinicians' calendars ensuring efficiency of clinical time, and schedule appointments in the electronic medical records (EMR) system.
Facilitate the flow of phone and email communication between clinicians and patients.
Collect initial patient information, perform intakes and coordinate services.
Check in patient appointments and process daily billing through the EMR system.
Maintain accurate and updated patient records.
Follow HIPAA guidelines and strictly protect personal health information.
Perform additional job-related duties as needed.