Staff Associate
Northstar Memorial Group•Lakewood, WA
30d•$22 - $24•Onsite
About The Position
NorthStar Memorial Group is seeking a Staff Associate at Mountain View Funeral Home in Lakewood, WA. Our administrative teams assume the crucial role of ensuring seamless operations throughout every stage of the delicate client family life cycle, from the initial meeting with families, until final arrangements are made. We serve as the cornerstone of our client family support structure, acting as the glue that holds everything together. We are problem solvers and peace-of-mind-providers - we uphold our commitment to care in every interaction.
Requirements
- 1 year of experience in customer service preferred
- Experience handling difficult situations
- Funeral professional experience preferred
Responsibilities
- Collaborate with funeral directors with events held on and off-site
- Always maintain reverence and respect for the deceased and their family
- Participate in an on-call rotation for nights/weekends
- Assist in preparing the memorial area for the family before the services start
- Ensure that flowers and other memorabilia are returned to the family after services
- Answer customer inquiries professionally, either by phone or in person
- Clean and maintain vehicles (fueling, washing, interior tidy-up)
Benefits
- Medical, Dental, and Vision Insurance
- Health Savings Account (HSA)
- Life Insurance
- 401(k) with Employer Matching
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
