Staff Assistant-Records Specialist

U-Haul • Phoenix, AZ

7d • Onsite

About The Position

Join the U-Haul Legal Department and take a critical role in supporting legal operations and compliance. We are seeking a highly motivated, and detail-oriented Staff Assistant responsible for responding to law enforcement inquiries, government agency requests, and legal documentation needs. This position requires strong organizational skills, discretion, and the ability to manage sensitive information in a fast-paced environment.

Requirements

• High school graduate or equivalent required; additional education preferred.
• Proficiency in Microsoft Office (Word, Excel, Outlook) a plus.
• Ability to work independently and collaboratively in a fast-paced environment.
• Strong organizational skills and attention to detail.
• Prior experience in a legal, law enforcement, or administrative support role preferred but not required.

Responsibilities

• Respond to formal and informal legal and law enforcement requests for information, including subpoenas, warrants, preservation notices, and disclosure demands.
• Gather, review, and organize documents to ensure compliance with court orders and agency requirements.
• Research and retrieve original U-Haul equipment and storage documentation for legal inquiries.
• Manage an assigned caseload, tracking deadlines and ensuring timely responses.
• Prepare, print, and redact confidential documents for submission to law enforcement and regulatory agencies.
• Request and review of claim office files and related documents for accuracy and completeness.
• Perform document management tasks, including copying, scanning, and digital filing.
• Assist with special projects and provide general administrative support to the Legal Department.

Benefits

• Full Medical coverage
• Prescription plans
• Dental & Vision Plans
• New indoor fitness gym
• Gym Reimbursement Program
• Registered Dietitian Program
• Weight Watchers
• Onsite medical clinic for you and your family
• Career stability
• Opportunities for advancement
• Valuable on-the-job training
• Tuition reimbursement program
• Free online courses for personal and professional development at U-Haul University®
• Business and travel insurance
• You Matter Employee Assistance Program
• Paid holidays, vacation, and sick days
• Employee Stock Ownership Plan (ESOP)
• 401(k) Savings Plan
• Life insurance
• Critical Illness/Group Accident
• 24-hour physician available for kids
• MetLaw Legal program
• MetLife auto and home insurance
• Mindset App Program
• Discounts on cell phone plans, hotels, and more
• LifeLock Identity Theft
• Savvy consumer wellness programs - from health care tips to financial wellness
• Dave Ramsey’s SmartDollar Program
• U-Haul Federal Credit Union
• Wellness Program

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED
• Number of Employees: 5,001-10,000 employees