Staff Assistant II, Denials
About The Position
For over two decades, Aspirion has delivered market-leading revenue cycle services. We specialize in collecting challenging payments from third-party payers, focusing on complex denials, aged accounts receivables, motor vehicle accident, workers’ compensation, Veterans Affairs, and out-of-state Medicaid. At the core of our success is our highly valued team of over 1,400 teammates as reflected in one of our core guiding principles, “Our teammates are the foundation of our success.” United by a shared commitment to client excellence, we focus on achieving outstanding outcomes for our clients, aiming to consistently provide the highest revenue yield in the shortest possible time. We are committed to creating a results-oriented work environment that is both challenging and rewarding, fostering flexibility, and encouraging personal and professional growth. Joining Aspirion means becoming a part of an industry leading team, where you will have the opportunity to engage with innovative technology, collaborate with a diverse and talented team, and contribute to the success of our hospital and health system partners. Aspirion maintains a strong partnership with Linden Capital Partners, serving as our trusted private equity sponsor. We are seeking an entry level Staff Assistant II to support the Aspirion team by handling all administrative responsibilities, including but not limited to incoming mail and document retrieval procedures. Responsible for maintaining HIPAA compliant, clean, and safe workspace.
Requirements
- Familiarity with electronic health records (EHR) systems and data management
- Write grammatically correct routine business correspondence
- Ability to stay organized with strong focus on attention to detail
- Ability to problem-solve, prioritize duties and follow-through completely with assigned tasks
- Ability to work in a fast-paced environment while remaining calm and professional
- Ability to multi-task, effectively switching between tasks as required
- Proficiency in Microsoft Office products including Outlook, Word, and Excel
- High School education or equivalent required
Nice To Haves
- Some college coursework in Health/Business Administration preferred
- Previous experience handling medical records or related data is preferred
Responsibilities
- Consistently demonstrates Aspirion’s values, portraying positive, respectful, and collaborative interpersonal skills
- Documents incoming mail in Compass
- Accesses and retrieves medical records and related client correspondences from client systems
- Securely uploads and documents medical records and related client correspondences to Compass
- Ensures the accuracy and completeness of all documentation uploaded
- Works closely with account owners to ensure timely processing of accounts
- Maintains working knowledge of and adherence to internal and external Process and Protocols
- Securely maintains personal credentials (username and password) for internal and external systems
- Adheres to HIPAA compliance rules and regulations
- Reports any violations relating to company policy protocol
- Escalates issues to Manager
- Complete other projects and tasks, as needed and/or requested
Benefits
- At Aspirion we invest in our employees by offering a full benefits package, including health, dental, vision and life insurance upon hire, matching 401k, competitive salaries, advancement opportunities, and incentive programs.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
