JOB SUMMARY: Provide support services to the loan department to include gathering of information necessary for the underwriting process, loan documentation preparation, payments and maintenance processing. Handle legal documentation, titles, UCC, and other miscellaneous items associated with the loan area. RESPONSIBILITIES: ESSENTIAL FUNCTIONS: Provides administrative support to Lending Officers. Answer, respond and direct calls and/or emails promptly and professionally. Take messages as needed. Greet clients and prospective clients extending courtesy, kindness, and genuine interest. Prepare and verify loan documents. Review loan specifics to determine documents to be used. Post new loans on SilverLake and run the corresponding GL tickets. Mains and updates loan records on SilverLake, Synergy and in the file. Process payments and disbursements. Compare and verify loan payments and disbursements to loan requirements. Review policy guidelines for conformance to standards, notify supervisor of discrepancies. Ongoing review of Credit Files to update UCC/EFS filings and maintain status reporting of pending documentation. Research and resolve problems and discrepancies. Process corrective action, assist loan officers and customers by researching and responding to inquiries. Maintain and balance monthly reports. Reviewing previous days loan input and reports making sure corrections are completed. Other duties as assigned.
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Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
Number of Employees
11-50 employees