Staff Assistant BAH - FT D

Bronson Healthcare

339d

About The Position

Under general supervision and according to established policies and procedures, provides secretarial and clerical services to staff and managers of an assigned unit/department. Prepares correspondence, types a variety of office records, provides information/customer service to patients and visitors, maintains and updates departmental records, gathers data, and prepares reports. Depending on assigned department, may also handle staffing/scheduling/payroll responsibilities and provide meeting support by scheduling meetings, creating agendas/taking minutes, and distributing information to attendees. Employees providing direct patient care must demonstrate competencies specific to the population served.

Requirements

• High school diploma or general education degree (GED) and 1-2 years general office, preferably healthcare, experience and/or training required.
• Associate's degree preferred.
• BLS certification required upon hire or within the first 90 days of employment for BMH Cardiac Rehab department.
• Proficient with multiple standard business software(s) on personal computer (i.e. Microsoft applications, staffing, payroll and supply applications).
• Keyboarding speed of 45-65 words per minute.
• Dependable and reliable.
• Ability to maintain both staff and patient confidentiality.
• Effective communication skills with others by phone, face to face, and in writing.
• Excellent customer service and interpersonal skills.

Nice To Haves

• Additional knowledge of general or specific medical/technical terminology may be required for certain departments.

Responsibilities

• Completes a variety of secretarial tasks, including transcription of written or dictated materials, processing of invoices, making travel arrangements, and typing of correspondence, memos, minutes, forms, tables, charts, schedules, patient reports, and records.
• Maintains and updates departmental records and files; may compile and maintain financial and/or budget data.
• Maintains and updates departmental schedules and payroll on a daily basis while adhering to staffing and scheduling policies.
• Communicates with each unit to determine staffing needs at the beginning of each shift.
• Uses critical thinking skills and data obtained to determine placement of staff.
• Troubleshoots problem areas of need and contacts extra staff on short notice as needed.
• Requisitions regularly used office supplies and small equipment repair and maintenance services.
• Operates a variety of office equipment, PC, calculators, fax machines, photocopy machines, etc.
• Develops and maintains spreadsheets and databases to input, maintain and retrieve data, track statistics, monitor activities and to provide regular and recurring reports.
• Maintains departmental or management calendar. Schedules and/or reschedules appointments, and advises staff or manager of schedule changes/modifications.
• Receives and directs or escorts patients and visitors; places, receives, and directs phone calls; takes and transmits messages.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Industry: Hospitals
• Education Level: High school or GED