Staff Applied AI/ML Engineer

Gusto • San Francisco, NY

2d • Hybrid

About The Position

Gusto is looking for a Staff AI/ML Engineer to join the Applied Data Science team at Gusto Retirement-App. This is a critical role to build AI and ML framework and infrastructure to enable us to strengthen and optimize how data is used to enable customer journey and experience at Gusto.

Requirements

• PhD with 3+ years or MS with 5+ years of industry experience in applied ML/GenAI, data science, or a related field.
• Proven track record of developing and deploying ML solutions in production, from PoC to scalable systems.
• Strong programming skills (Python, Javascript, C++, Java, or Scala) and proficiency in SQL for data extraction and manipulation.
• Hands-on experience with cloud platforms (AWS, GCP, or Azure), MLOps, and containerization (Docker, Kubernetes).
• Ability to work cross-functionally , translating business needs into AI-driven solutions and communicating effectively with technical and non-technical stakeholders.

Responsibilities

• Develop, test, and deploy AI/ML models to solve complex business problems, such as anomaly detection, personalized experience, generative AI application, algorithm & optimization.
• Transition models from proof-of-concept to production-ready solutions , ensuring scalability and performance.
• Review and contribute to codebases, participate in pull requests, and maintain high-quality engineering standards .
• Work with containerized environments to deploy, monitor, and troubleshoot ML services.
• Collaborate closely with cross-functional teams , including analytics, engineering, products and business stakeholders, to align solutions with organizational needs.
• Become a domain expert in key business areas, enabling you to craft intelligent, impactful data-driven solutions.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: Ph.D. or professional degree
• Number of Employees: 11-50 employees