The Global Benchmarking & Innovation team within the Department of Operations Planning identifies best practices and strives to gain insights from external organizations, principally peer transit agencies and benchmarking organizations to support MTA NYCT goals and objectives. Our team supports NYCT's operating departments (Subways, Buses, Paratransit) by providing information on our relative performance of our system compared to our global peers, as well as providing information on how peers have solved common challenges in the world of transit planning, policy, operations, and maintenance. Our team is also responsible for facilitating the strategic implementation of pilot projects, identified through the identification of global best practices.
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Job Type
Full-time
Career Level
Entry Level
Industry
Transit and Ground Passenger Transportation
Education Level
Bachelor's degree