Staff AI Software Engineer and Technical Educator

Udacity•Mountain View, CA

32d•$210,000•Hybrid

About The Position

Udacity is now an Accenture company, and exciting things are happening! We are on a mission of forging futures in tech through radical talent transformation in digital technologies. We offer a unique and immersive online learning platform, powering corporate technical training in fields such as Artificial Intelligence, Machine Learning, Data Science, Autonomous Systems, Cloud Computing and more. Our rapidly growing global organization is revolutionizing how the enterprise market bridges the talent shortage and skills gaps during their digital transformation journey. Udacity's AI Content Engineering team is hiring an Agentic Software Engineer & Technical Educator to design and scale content agents and the backend systems that create agentic courses and interactive learning experiences. In addition to building agents, you will appear on camera as the author for your courses, teaching concepts and walking through demos. The interview process will assess your potential for teaching on camera-no prior course-creation or on-camera experience is required. We will teach you on the job.

Requirements

Experience: 5+ years backend engineering (distributed services, APIs, data), including experience with LLM-powered applications.
Languages: Proficiency in Python or Go; strong API design and service ownership.
LLMs: Prompting, tool/function calling, RAG, embeddings, evaluation fundamentals, and model limitations/safety.
Data: SQL (e.g., Postgres), caching (e.g., Redis), queues/streams (e.g., Kafka), and schema design.
Cloud: Containers (Docker), orchestration (Kubernetes), and a major cloud (AWS).
Communication: Clear written and spoken English; willingness to present on camera and learn teaching best practices.
Quality: Solid testing practices, code reviews, monitoring/logging/tracing, and performance tuning.

Nice To Haves

Agents: Experience with agent frameworks (e.g., OpenAI Agents SDK) or custom orchestration.
Evaluation: Evals frameworks, rubric design, offline/online metrics, A/B testing.
Search/Retrieval: Vector databases (pgvector/Pinecone), RAG patterns at scale.
Teaching: Prior teaching, course creation, or on-camera experience is a plus-but not required.

Responsibilities

Design: Multi-agent architectures and orchestration patterns for content creation, review, and publishing.
Build: Production agents and tools, and their CLIs/APIs, in Python and Go to power content creation and interactive learning.
Orchestrate: Stateful agents, event-driven pipelines and tool/function calling.
Evaluate: Automated evals, rubrics, safety guardrails, and human-in-the-loop review with clear quality metrics.
Collaborate: Partner with learning designers to ship learner-first experiences.
Present On Camera: Be the face and voice of your courses, teaching complex technical concepts with clarity and enthusiasm
Create Learning Experiences: Develop scripts, demos, and hands-on projects that engage learners emotionally and intellectually
Guide Learners: Walk through live coding sessions, troubleshoot common pitfalls, and celebrate "aha!" moments
Maintain Content: Keep your courses cutting-edge as technology evolves, ensuring learners always get current, relevant knowledge
Bring Your Personality: Connect with learners through your unique teaching style-we want instructors who are authentically themselves

Benefits

Flexibility of working from home, with in-person collaboration spaces in Mountain View, Cairo, Dubai, and Noida.
Flexible working hours.
Paid time off.
Comprehensive medical insurance coverage for you and your dependents.
Employee wellness resources and initiatives
Personalized career development.
Unlimited access to Udacity courses and Nanodegrees.

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