Staff AI Scientist

Uniphore • Palo Alto, CA

5d

About The Position

Uniphore is one of the largest B2B AI-native companies—decades-proven, built-for-scale and designed for the enterprise. The company drives business outcomes, across multiple industry verticals, and enables the largest global deployments. Uniphore is building the world’s best-in-class Business AI platform to enable business users to leverage the advances of artificial intelligence to solve problems in their specific business processes. Uniphore provides a composable, sovereign, and secure solution to business users, and drives AI adoption in organizations with innovative solutions to building, serving, and optimizing these AI solutions. Location: Palo Alto, CA You will be working on developing new foundational machine learning technology behind a category-defining product – Business AI will democratize the benefits of cutting-edge machine intelligence at scale to more customers. If you are ready to take on the challenge of building the foundation model that enables a wide suite of capabilities around AI agent optimization, training of small and efficient foundation models, human-AI interaction, and agentic evaluation, etc., come join us!

Requirements

• Education: MS or PhD in Computer Science, Machine Learning, Operations Research, Statistics, or related fields
• Applied ML / GenAI Experience: 5+ years designing, building and iterating on ML systems, with hands‑on experience using frontier models and open-source models.
• Experience in translating business impact into quantitative metrics and designing experiments and statistical analysis of results
• Experience in working with cross-functional teams to deliver ML capabilities in customer-facing products and maintaining ML quality
• Strong communication skills, verbal and written

Nice To Haves

• Strong experience in model training, building autonomous agentic systems and agentic workflows, and rigorous evaluation of agentic systems
• Demonstrated track record of excellence (e.g., publications at top-tier peer-reviewed conferences or journals) or significant product impact with highly technical solutions, and desire to grow
• Experience at fast-growing companies or startups, or working in an agile environment

Responsibilities

• AI System Design & Implementation Design and implement AI systems capable of handling complex workflows, including multi-step reasoning, planning, and decision making. Explore and apply various orchestration patterns and architectures to solve business problems effectively. Translate abstract requirements into reliable AI behaviors under real operational constraints such as latency, cost, and safety.
• Experimentation & Evaluation Lead systematic experimentation across prompts, agents, model variants, and tool configurations. Define and implement evaluation strategies for agentic systems, including task success, robustness, failure recovery, and hallucination analysis. Develop lightweight benchmarks, simulations, and offline/online evaluation loops to guide rapid iteration and decisionmaking.
• Model Optimization & SLMs Finetune and adapt small and medium-sized foundation models using techniques such as PEFT, SFT, distillation, and reinforcement learning. Balance performance, latency, and cost for enterprisegrade workloads. Contribute to model selection decisions (SLMs vs. larger models) based on usecase requirements and empirical evidence.
• Applied EndtoEnd Delivery Own bounded, endtoend AI workflows from problem framing through deployment where this accelerates impact. Partner with engineering teams on integration, monitoring, and lifecycle management. Contribute to production readiness without acting as a fulltime platform or infrastructure owner.
• Technical Leadership Act as a technical reference point for agentic AI best practices across the team. Mentor junior scientists on experimentation methodology, evaluation design, and practical GenAI system development. Influence roadmap and technical direction through evidencebacked recommendations.

Benefits

• In addition to competitive base pay, this position also includes an annual incentive opportunity based on target achievement, pre-IPO stock options, benefits including medical, dental, vision, 401(k) with a match, and more, plus generous paid time off, paid holidays, paid day off for your birthday and other paid leave policies to support employees through all phases of life.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: Ph.D. or professional degree