Staff AI Innovation Engineer, Employee Experience
About The Position
In this role, you will architect the next generation of Airbnb’s internal operating system by designing and building intelligent, AI-powered solutions that address real Employee Experience (EX) pain points. You will translate ambiguous HR and workforce needs into scalable products, stitch together systems and data flows, and rapidly build prototypes that demonstrate what’s possible. You’ll be expected to move fluidly between engineering, product strategy, systems architecture, and narrative storytelling. You’ll independently build working prototypes - agent flows, lightweight apps, LLM-driven assistants - that can progress from concept to stakeholder testing in days, not months, and that can evolve into production-ready solutions with minimal lift from partner teams. This is a highly entrepreneurial role that requires zooming between high-level EX systems thinking and hands-on implementation. You’ll partner closely with EX, BizTech, Legal, Privacy, and InfoSec to ensure solutions are innovative, ethical, and securely designed.
Requirements
- 9+ years in product management, AI engineering, and/or platform architecture, with hands-on experience building and launching AI/ML-powered products
- Proven 0→1 builder with extensive experience developing GenAI prototypes, tools, and platforms from scratch
- Ability to produce functional prototypes (using Claude Code or similar) within hours and stakeholder-ready demos within days
- Strong systems-thinking skills with the ability to map complex workflows, diagnose root causes, and design buildable solutions
- Expertise in prompt engineering, context orchestration, and adapting LLM behavior to different users, workflows, and decision contexts
- Data-informed decision-maker who can define success criteria, measure ROI, and refine models and workflows
- Skilled in communicating technical concepts to non-technical audiences
- Highly collaborative, systems-oriented, and adept at connecting dots across people, tools, and processes
- Strong visual and narrative communication skills (Figma, Miro, slideware)
Nice To Haves
- Portfolio of prototypes or relevant 0→1 work preferred but not required
Responsibilities
- Translate employee and manager workflows into well-defined AI product opportunities
- Rapidly prototype and test working solutions (LLM agents, workflow automations, microapps, embedded tools, etc.)
- Architect systems integrations across our HR tech stack (Workday, Greenhouse, Qualtrics, Airtable, RightAnswers, Asana, and more)
- Lead discovery sessions with stakeholders to uncover automation and augmentation opportunities
- Evaluate third-party AI tools and determine build vs. buy options
- Design and execute fast-cycle pilots across knowledge management, decision support, communications, and resource planning
- Define success metrics, measure impact, and iterate based on user feedback
- Translate complex AI architectures into clear narratives that help stakeholders understand value and adoption paths
- Ensure alignment with Airbnb’s privacy, security, and ethical AI guardrails
- Continuously evolve EX’s AI strategy as organizational needs and technologies shift
Benefits
- This role may also be eligible for bonus, equity, benefits, and Employee Travel Credits.
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
Number of Employees
5,001-10,000 employees
