About The Position

TalentWise LLC is building a pipeline of supervisory administrative professionals to support anticipated government contract awards with Arlington County, VA. The Staff Administrative Supervisor provides executive-level administrative support while overseeing a centralized administrative support team. This role manages daily operations, supervises staff, and ensures efficient delivery of administrative and customer service functions across multiple departments. The position plays a key role in coordinating administrative processes, supporting leadership, and maintaining high-quality service delivery for internal and external stakeholders.

Requirements

  • Associate’s degree or equivalent coursework in Human Resources, Business Administration, Public Administration, or related field
  • Significant experience in administrative support and/or customer service
  • Experience in a supervisory or lead role preferred
  • Strong knowledge of administrative operations, HR processes, and office procedures
  • Strong leadership, coaching, and team management skills
  • Excellent organizational, analytical, and problem-solving skills
  • Strong communication and stakeholder engagement skills
  • Proficiency with office systems and administrative tools

Responsibilities

  • Supervise and manage a team providing administrative and customer service support
  • Assign, review, and monitor staff work to ensure accuracy, timeliness, and quality
  • Train, mentor, and evaluate staff performance; support hiring and onboarding activities
  • Provide executive-level administrative support, including calendar management and meeting coordination
  • Serve as primary point of contact for employees, vendors, and the public
  • Oversee administrative processes such as onboarding, payroll coordination, accounts payable, and procurement support
  • Track, analyze, and report operational metrics and performance data
  • Develop and maintain administrative procedures, workflows, and documentation
  • Coordinate cross-departmental administrative support activities
  • Support compliance with policies, records retention requirements, and regulations
  • Assist with system testing, process improvements, and special projects
  • Ensure effective communication between leadership, staff, and stakeholders
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