Staff Accounting Assistant

Southern Company • Atlanta, GA

20h

About The Position

The primary role of the Staff Accounting Assistant is to ensure the accurate and timely posting of customer payments and deposit of funds for Georgia Power’s mailed-in payments, and for multi-account customers served by Alabama, Georgia, Mississippi and Southern Company’s Summary Billing process. The successful candidate will work with a team of staff accounting assistants to sort, scan and process check and electronic payments, provide support to customers and operating company personnel on payment-related research and issue resolution. The role will provide an array of support functions ranging from equipment operation to data entry to research and customer interaction. This is a fast-paced, high-volume environment that respects and acknowledges individual effort. If you are committed to creating positive employee and customer interactions, please submit your resume for consideration.

Requirements

• High School diploma or GED required (additional educational experience is a plus)
• Must have a minimum of 1 year of experience in a payment acceptance/processing environment (experience with OPEX equipment and Mavro, BancTec, Wausau, or other payment processing software is a plus)
• 10-key and Data Entry experience
• Possess exceptional verbal and written communication skills
• Strong interpersonal skills
• Strong decision-making skills
• Ideal candidate will have experience working with excel spreadsheets
• Ability to develop and maintain relationships at all levels, both internally and externally
• Demonstrated ability to be a quick learner and thrive in a fast-paced and often changing environment
• Ability to prioritize and flexibly alter daily work schedule to meet changing work volumes
• Take personal responsibility for learning and supporting business objectives
• Demonstrated problem solving skills
• Model all aspects of Our Values: Safety First, Intentional Inclusion, Act with Integrity, and Superior Performance
• Display a high amount of initiative and strategic thinking to create, implement, and support new ways of doing business and process improvement opportunities
• Demonstrate a high level of self-awareness
• Desire and ability for continued career growth
• Commitment to team environment

Responsibilities

• Processing incoming payment transactions to accurately post to customers’ accounts
• Ensure balancing of deposits with daily posting files
• Perform research to ensure timely resolution of payment issues
• Monitor and complete exception items
• Work with customers and operating company personnel to recommend/provide the best payment channel solution to meet the customer’s needs

Benefits

• Southern Company invests in the well-being of its employees and their families through a comprehensive total rewards strategy that includes competitive base salary, annual incentive awards for eligible employees and health, welfare and retirement benefits designed to support physical, financial, and emotional/social well-being.
• This position may also be eligible for additional compensation, such as an incentive program, with the amount of any bonus/awards subject to the terms and conditions of the applicable incentive plan(s).

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED