Stabilization Advisor

Way Finders•Springfield, MA

4d•$20 - $23•Hybrid

About The Position

Stabilization Advisor Way Finders is a Top Workplaces for Nonprofit organization, named as an employer of choice because our employees said so! At Way Finders, we are passionately invested in lifting up the region’s people, places, and systems. Though our team performs a wide variety of functions, we are united by our shared mission: to build and advocate for a thriving region; to improve the stability and economic mobility of families and individuals; and to develop and manage a robust range of safe, affordable housing options. Interested in joining our team of dedicated professionals? Way Finders is currently seeking a full-time Stabilization Advisor. The Stabilization Advisor supports our mission by providing focused assistance to families with education and community referrals in the following areas over a prescribed lifespan: financial stability; education for children and adults; employment; housing; and health and wellbeing.

Requirements

2 years' equivalent experience in housing, social services, or a related role; a combination of experience plus a high school diploma (or equivalent) may be a substitute
Demonstrated ability with Microsoft Office, database systems, and comfort learning new technologies
Excellent verbal, written, and interpersonal communication skills
Excellent organizational skills with a high degree of accuracy and attention-to-detail, plus the ability to reprioritize
Ability to lead effective trainings, individual and group-based
Valid driver’s license and acceptable driving record; reliable vehicle
CORI/SORI

Nice To Haves

Preference for experience with conducting housing searches, or other detailed information-based internet searches
Bilingual (English/Spanish) verbal and written skills appreciated but not required

Responsibilities

Assist families with education & community referrals in the following areas over the course of 2-3 years: financial stability, education for children and adults, employment, housing, health & wellbeing
Design achievable housing stabilization goals through thorough assessments of client housing needs including barriers that affect stabilization: financial, legal, mental health, substance use disorders, employment, health care, and housekeeping
Provide support through proactive referrals that address rehousing barriers; ensure shelter and tenancy documentation is accurate and entered according to deadlines; provide connections for key medical supports; assist with enrollment to federal and state entitlement programs, including securing releases
Review self-sufficiency plans to develop and implement goals that maximize success during duration of the program (up to 3 years)
Assist in housing search to obtain permanent housing placement, coordinating resources and services to support clients in their transition; mediate issues between clients and landlords; provide necessary interventions including but not limited to: filing 51A's, incident reportings, identifying and requesting reasonable accommodations; domestic violence resources
Educate and assist clients on: financial literacy and obtaining needed resources; fair housing and tenancy rights
Maintain and complete case files in a timely manner including case notes, assessments, and service plans in database/systems; utilize data and a monthly review system to measure progress in achieving goals, and to identify service gaps
Conduct regular home visits and in-person meetings to monitor family progress, using bridge meetings as a forum to track goal progress
Develop and maintain connections with internal and external partners that work to support families with rehousing and the mitigation of rehousing barriers
Establish and maintain strong, collaborative relationships with internal staff (including across departments), owners, landlords, community groups, constituents, and stakeholders
Collect and share information on available stabilization services and resources; develop understanding and support with parent(s) to ensure the medical/mental health and educational needs of children are addressed in a timely and appropriate manner
Proactively identify and inform leadership of any significant issues that may adversely affect the organization