Stability Focused Case Manager

Colorado Village Collaborative • Denver, CO

6d • $25

About The Position

The Stability Focused Case Manager is responsible for supporting individuals in achieving long-term stability through employment, education, vocational development, and benefits navigation. This role provides strengths-based, trauma-informed guidance to help community members build income, increase self-sufficiency, and maintain ongoing housing stability.

Requirements

• High School Diploma or equivalent, and one year either working or volunteering with unhoused individuals in a non-profit setting. Additional education or experience in social work, human services, or related fields preferred.
• Experience in case management, benefits navigation, homelessness services, social work, or related fields, with an understanding of Housing First, harm reduction, and trauma-informed engagement strongly preferred
• Ability to work within the community, including shelters, training sites, and office locations.
• Familiarity with HMIS or similar data systems is a plus.
• Reliable transportation is required.
• Cell phone to download and access CVC applications is required
• Cultural Competence: Ability to relate to individuals from diverse backgrounds with empathy and understanding.
• Strong Communication: Excellent verbal and written skills for interacting with community members and documenting progress.
• Organizational Skills: Ability to manage multiple priorities and meet deadlines effectively.
• Problem-Solving: Creativity and flexibility in addressing housing challenges and logistical issues.
• Data Management: Attention to detail and proficiency in maintaining accurate records.
• Collaboration: Team-oriented with the ability to work effectively with multiple stakeholders.
• Trauma-Informed Approach: Understanding of the impact of trauma and applying this knowledge to community member interactions
• Transportation Skills: Comfort with driving and transporting community members and their belongings.

Responsibilities

• Conduct needed program assessments in accordance with program timelines
• Collaborate with clients to set goals, assess needs, and provide supportive case management to help them achieve success.
• Assist with ID and vital document recovery needed for benefits, employment, and housing.
• Provide ongoing strengths-based, trauma-informed case management using motivational interviewing and problem-solving supports.
• Connect clients to physical health, dental health, behavioral health, harm reduction, substance use services, vocational training, and employment services available across the All In Mile High system.
• Make referrals to outside agencies and interdepartmental colleagues, such as Peer Support or our on-site Mental Health Professionals.
• Assist clients in accessing insurance, primary, dental, and specialty care as needed.
• Transports community members as necessary using personal vehicle for any and all related job description functions.
• Assist individuals in applying for and maintaining public benefits, including Supplemental Nutrition Assistance Program (SNAP), Medicaid, Old Age Pension (OAP) Aid to the Needy Disabled (AND), RTD Live, SSI/SSDI, and other relevant supports.
• Coordinate with benefits specialists and partner agencies to ensure timely submission and follow-through.
• Assess strengths, interests, skills, and employment readiness with each community member.
• Assist with job searches, online applications, resume development, interview preparation, and connecting to hiring events.
• Support clients in accessing vocational, educational, and workforce development opportunities, including GED programs, certifications, trade schools, and higher education
• Educate and support clients in navigating systems and accessing resources to maintain long-term stability and self-sufficiency.
• Keep abreast of current trends in community resources, social security benefits, state government benefits, medical and mental health programming, and best practices in accessing resources and programs.
• Maintain accurate and up-to-date records, including HMIS data, case notes, community member documentation, and files and in compliance with data standards.
• Ensure proper documentation of all activities, communications, and community member progress.
• Completes all required forms and reports in a complete and timely manner per program requirements.
• Actively participate in case conferencing, team meetings, training sessions, supervisions, and community collaborations, contributing to a culture of collaboration and accountability.
• Work collaboratively with internal teams and community partners to support community members' stability goals.
• Actively participates, collaborates, and contributes to the multidisciplinary team to promote a team culture in which each client’s point of view, experiences, and preferences are recognized, understood, and respected, and in which client self-determination and decision-making in service planning are maximized and supported.
• Understands and follows the related policies and procedures of the Micro Community operations.
• Complete other special duties and tasks as assigned by management.

Benefits

• generous benefits including 401k matching, 100% employer-paid premiums for health, dental, vision; paid vacation, paid holidays; $40 cell phone stipend

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED
• Number of Employees: 1-10 employees