St. Albans Transportation Dispatcher

Dairy Farmers of America • Saint Albans, VT

131d

About The Position

The dispatcher is responsible for scheduling drivers to cover all farm pickup routes and scheduled deliveries. This role involves directing the daily distribution of raw milk loads to cover orders, maintaining customer schedules, and monitoring for changes. The dispatcher will also serve as the contact for all customer changes and distressed loads, ensuring that all producers remain qualified during qualifying months and between Federal Orders. Additionally, the dispatcher will monitor secondary freight costs and work to minimize those costs when scheduling deliveries, coordinating dispatching and maintaining records of all loadouts.

Requirements

• One or more years of experience in dairy industry preferred
• High School diploma
• Excellent telephone, problem-solving, and people skills
• Good attention to detail and ability to multi-task
• Good computer skills including MS Office software (Excel, Word)
• Experience with SAP business software a plus
• Ability to switch between tasks frequently
• Answer general questions and direct callers to appropriate people
• Friendly and polite voice and demeanor
• Ability to operate in a team environment by communicating effectively
• Moderate level of mechanical aptitude
• Valid driver's license with no significant violations or restrictions
• Must be able to read, write and speak English

Responsibilities

• Direct the daily distribution of raw milk loads to cover orders, maintain customer schedules and monitor for changes
• Contact drivers with daily delivery schedules
• Serve as contact for all customer changes and distressed loads
• Monitor milk movements to assure all producers remain qualified during qualifying months and between Federal Orders
• Maximize diversions and transportation credits where applicable
• Monitor secondary freight costs and work to minimize those costs when scheduling deliveries
• Coordinate dispatching and maintain records of all loadouts
• Communicate customer issues to Field Manager
• Communicate driver issues to Lead Dispatcher and Location Manager
• Be part of on-call rotation including periodic evenings, weekends and some holidays

Benefits

• Medical
• Dental
• Vision
• 401k Employer Match
• Generous vacation
• Access to wages on-demand

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Industry: Food Manufacturing
• Education Level: High school or GED