Volunteers of America Northern Rockies-posted 27 days ago
Full-time • Entry Level
Cheyenne, WY
Ambulatory Health Care Services

The Housing Navigator is a Supportive Service for Veteran Families staff that provides best practice housing navigation support to Veterans. The Housing Navigator will focus on landlord recruitment and retention and provide housing navigation assistance to veterans.

  • Attend homeless/housing meetings to provide program presentations and update and build collaborative relations with area Public Housing Authorities, Veterans Service Officers, and landlords
  • Conduct outreach to prospective landlords and property management groups on behalf of homeless veterans
  • Locate suitable low-income permanent housing in the community
  • Maintain regular communication with landlords
  • Educate individuals and organizations on the benefits of leasing to HUD-VASH veterans or veterans receiving SSVF Shallow Subsidies.
  • Serve as a housing resource for veterans who are homeless or at risk of becoming homeless: may include but not limited to helping gather necessary documents, filling out applications or accompanying during housing searches
  • Directly communicate with local housing authorities regarding inspection standards and paperwork
  • Input necessary data as needed to meet program requirements
  • Support case management as necessary and assigned by Program Manager
  • Crisis management
  • Ability to work with multiple staff, clients, and agencies
  • Able to meet tight deadlines under pressure
  • Organization skills
  • Ability to work both independently and as part of a team
  • Effective oral and written communication skills
  • Continuous demonstration of behaviors aligned with a posture of servant leadership and our cultural values
  • Associate Degree
  • Or -
  • High School diploma or equivalent and a minimum of two years of case management experience or closely related field experience
  • Valid driver's license
  • Adept with computer programs, including but not limited to Microsoft Office suite and data information management systems
  • Bachelor's Degree in human services, behavioral science, or related field with one year of case management experience
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