SSVF Case Manager - Housing Retention (JR 5283)

PATH (People Assisting the Homeless) • CA

112d • $23 - $28

About The Position

As part of the SSVF Retention Team, the Case Manager performs role’s main function is to assist clients in breaking the cycle of homelessness by utilizing a 'whatever it takes' approach. The Case Manager conducts intake and individualized needs assessment for all clients and collaborates to develop Individualized Service Plan (ISP) that addresses housing goals, maintaining/increasing income and other personal goals identified by the client including medical, mental health, substance use, financial resources, vocational, and social support needs. The role also involves providing referrals, linkages, information, and support to resources that help clients to achieve their ISP goals, completing program specific assessments, evaluating strengths and challenges to addressing short term and long-term goals, and maintaining documentation standards as required by the Program and PATH policies.

Requirements

• Analytical Skills and Attention to Detail: Gather and interpret data, identifying trends, patterns, and insights to inform decision-making.
• Collaboration and Teamwork: Work effectively with others, seeking out and building positive working relationships with colleagues, participants, and stakeholders.
• Communication: Convey information clearly and effectively (both verbally and in writing) to individuals and groups.
• Creativity and Initiative: Take action and make decisions without being prompted.
• Critical Thinking and Problem Solving: Analyze and evaluate information and situations, identify key issues, consider alternatives, and make logical decisions.
• Ethics and Boundaries: Maintain ethical and professional standards, demonstrating honesty, integrity, and a commitment to doing the right thing.

Nice To Haves

• Two (2) years of experience in healthcare, case management, homeless services or working with vulnerable populations or a related field.

Responsibilities

• Conducts intake and individualized needs assessment for all clients.
• Collaborates to develop Individualized Service Plan (ISP) that addresses housing goals, maintaining/increasing income and other personal goals identified by the client.
• Provides referrals, linkages, information, and support to resources that help clients to achieve their ISP goals.
• Completes program specific assessments (e.g. VI-SPDAT).
• Evaluates strengths and challenges to addressing short term and long-term goals.
• Conducts a 90-day review with the client after initial intake.
• Maintains documentation standards as required by the Program and PATH policies.
• Completes case file notes in a timely manner and maintains a complete, accurate, and current client file with all required documents.
• Maintains confidentiality of client files per HIPAA and all applicable guidelines.

Benefits

• Medical, dental and vision coverage.
• Vacation and sick time.
• Paid holidays.
• Retirement plan.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Number of Employees: 501-1,000 employees