SSC Program Leader, Finance & BPO

Omnicom•Jersey City, NJ

16d•$180,000 - $200,000

About The Position

We are a leading global media organization, home to a diverse portfolio of world‑class agencies across creative, media, data, technology, and production. As Omnicom continues to evolve its operating model and streamline its enterprise‑wide finance and vendor ecosystem, we are investing in a dedicated Program Change Lead to ensure the successful adoption of large‑scale Finance, Shared Services, and BPO transformation initiatives across our network of agencies. This role serves as a senior change leader responsible for driving organizational readiness, stakeholder alignment, and execution discipline for complex finance‑related vendor transitions, process redesigns, and operating model changes. The Program Change Lead will work closely with Finance leadership, HR, Legal, IT, agency leaders, and third‑party vendors to ensure changes are clearly understood, effectively communicated, and fully adopted across the enterprise. This role is ideal for a director‑level change leader who thrives in fast‑moving, highly matrixed environments and brings deep experience leading enterprise transformation, finance operations change, and outsourcing‑related programs.

Requirements

Bachelor’s degree required; master’s degree (MBA, MS, or equivalent) preferred
7–10+ years of experience leading change management, enterprise transformation, or large‑scale program initiatives, with at least 3–5 years’ operating in a senior or Director‑level capacity
Demonstrated experience leading enterprise‑wide change initiatives related to Finance transformation, shared services, outsourcing/BPO, or vendor consolidation
Strong understanding of finance operational models, including back‑office functions, shared services environments, and vendor‑delivered services
Proven experience partnering closely with Finance, HR, Legal, IT, Procurement, and agency leadership to manage complex organizational change
Hands‑on experience supporting workforce transformation initiatives, including role transitions, process changes, and cross‑border impacts
Experience working in highly matrixed, global organizations, with the ability to influence without direct authority
Strong analytical skills, including the ability to interpret and communicate operational, financial, and risk data related to transformation initiatives
Demonstrated ability to assess organizational readiness, identify adoption risks, and design mitigation strategies
Strong command of structured change management methodologies and stakeholder engagement best practices
Exceptional verbal and written communication skills, with the ability to translate complex changes into clear, actionable messaging for diverse audiences
Proven ability to manage multiple concurrent initiatives in fast‑paced, evolving environments
High level of comfort navigating ambiguity, shifting priorities, and enterprise‑level dependencies
Experience working with external vendors, consultants, or service providers, including coordination across delivery teams
Advanced proficiency in program reporting, dashboards, and executive‑level status communication

Responsibilities

Partner with Finance executives and senior leadership to assess the people, process, and technology impacts of major finance and vendor transformation initiatives
Develop and execute multi‑year change strategies that support Finance BPO, shared services, automation, and operating model evolution while minimizing disruption
Lead largescale, enterprise change programs impacting multiple agencies, geographies, and operating units
Coordinate and align cross‑functional project teams to deliver an integrated, enterprise‑wide change and readiness strategy
Provide change leadership for complex finance, operational, and technology initiatives, ensuring sustained adoption and achievement of business outcomes
Collaborate with Finance, HR, Legal, and project teams to assess, document, and manage cross‑initiative dependencies and workforce impacts
Conduct detailed change impact analyses across finance processes, roles, and vendor models
Co‑create mitigation strategies to address adoption risks, resistance points, and operational disruptions
Identify emerging risks and readiness gaps that may impact go/no‑go decisions and execution timelines
Partner with corporate and agency communications teams to develop targeted messaging and communication strategies for finance and vendor‑related initiatives
Collaborate with internal teams to design and deliver training and enablement programs that accelerate adoption of new finance processes, systems, and delivery models
Design and execute comprehensive change management plans supporting Finance BPO transitions, vendor consolidations, shared services changes, and enterprise initiatives
Define stakeholder engagement models, communication frameworks, and adoption strategies across multiple agencies and business units
Build and maintain strong alignment with Finance leadership, HR, Legal, IT, agency leaders, and external vendors
Proactively identify and address risks related to workforce transition, regulatory considerations, and business continuity
Develop and execute mitigation strategies, ensuring timely escalation and resolution of high‑impact issues
Monitor and report on change readiness, adoption progress, risks, and issues, ensuring leadership visibility
Track and communicate operational and financial impacts tied to finance and vendor transformation initiatives
Maintain dashboards and reporting to support informed executive decision‑making
Escalate risks and blockers to program sponsors and vendor leadership as appropriate