SS E-Referral Specialist
About The Position
Make a difference every day as an Amedisys electronic referral specialist Join Amedisys-one of the largest and most trusted home health and hospice companies in the U.S.-where flexibility, purpose and growth come together to help patients heal where they feel most comfortable, at home. Attractive pay $33.00-$35.00 What's in it for you Choice of PPO or HSA medical plans with free telehealth. Paid time off. Up to $1,000 in free healthcare services with Amedisys HSA plan. Up to $500 in wellness rewards for activities-use for spa, gym, sports, hobbies, pets and more. Mental health support with up to five free counseling sessions through the Employee Assistance program. 401(k) with a company match. Family support with infertility treatment coverage, adoption reimbursement, paid parental and family caregiver leave. Fleet vehicle program (restrictions apply) and mileage reimbursement. And more. Benefit eligibility can vary by position and shift status. Participation requires enrollment in an Amedisys medical plan.
Requirements
- High School diploma or GED equivalent.
- Experience working in an environment where timeliness and quality of response were measured and impacted business results.
Nice To Haves
- Home health or hospice experience preferred.
- Experience in customer facing sales preferred.
Responsibilities
- Serves as the first line of customer service for external and internal customers.
- Professionally responds through electronic referral platforms within the specified time requirements.
- Meets assigned key performance indicators (KPIs).
- Receives and documents patient referrals to home health services through electronic referral systems, ensuring compliance with applicable coverage criteria.
- Coordinates with care centers on ability to staff electronic referrals.
- Provides the appropriate information from the e-referral system to the intake coordinator to ensure complete referral information.
- Communicates pertinent patient information to the care center team.
- Communicates and follows up with Business Development regarding pending admissions or as directed by director of operations.
- Performs other duties as assigned.
Benefits
- Choice of PPO or HSA medical plans with free telehealth.
- Paid time off.
- Up to $1,000 in free healthcare services with Amedisys HSA plan.
- Up to $500 in wellness rewards for activities-use for spa, gym, sports, hobbies, pets and more.
- Mental health support with up to five free counseling sessions through the Employee Assistance program.
- 401(k) with a company match.
- Family support with infertility treatment coverage, adoption reimbursement, paid parental and family caregiver leave.
- Fleet vehicle program (restrictions apply) and mileage reimbursement.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
