SS E-Referral Specialist Part Time Weekends

Amedisys, Inc. • NC

102d • $24 - $26

About The Position

Are you looking for a rewarding career as an electronic referral specialist? If so, we invite you to join our team at Amedisys, one of the largest and most trusted home health and hospice companies in the U.S.

Requirements

• High School diploma or GED equivalent.
• Experience working in an environment where timeliness and quality of response were measured and impacted business results.

Nice To Haves

• Home health or hospice experience preferred.
• Experience in customer facing sales preferred.

Responsibilities

• Serves as the first line of customer service for external and internal customers.
• Professionally responds through electronic referral platforms within the specified time requirements.
• Meets assigned key performance indicators (KPIs).
• Receives and documents patient referrals to home health services through electronic referral systems, ensuring compliance with applicable coverage criteria.
• Coordinates with care centers on ability to staff electronic referrals.
• Provides the appropriate information from the e-referral system to the intake coordinator to ensure complete referral information.
• Communicates pertinent patient information to the care center team.
• Communicates and follows up with Business Development regarding pending admissions or as directed by director of operations.
• Performs other duties as assigned.

Benefits

• A full benefits package with choice of affordable PPO or HSA medical plans.
• Paid time off.
• Up to $1,000 in free healthcare services paid by Amedisys yearly, when enrolled in an Amedisys HSA medical plan.
• Up to $500 in wellness rewards for completing activities during the year.
• Mental health support, including up to five free counseling sessions per year through the Amedisys Employee Assistance program.
• 401(k) with a company match.
• Family support with infertility treatment coverage, adoption reimbursement, paid parental and family caregiver leave.
• Fleet vehicle program (restrictions apply) and mileage reimbursement.

What This Job Offers

• Education Level: High school or GED
• Number of Employees: 5,001-10,000 employees