SRx Business Systems Analyst

Echo Health Inc•Westlake, OH

9d•Onsite

About The Position

ECHO Health is a renowned company that develops revolutionary healthcare payment solutions and is regarded as a leader in the industry. Established in 1997, our state-of-the-art solutions connect payers, healthcare providers, and members seamlessly in a way that not only reduces costs but also advances efficiency, processing over 600 million in payment transactions and more than $140 billion in payments every year. You can trust us to empower you with the best tools and technology to improve your healthcare experience. ECHO Health is a workplace that fosters a dynamic environment, which our employees greatly enjoy. We are proud of our employees who possess a collaborative and innovative attitude, which helps them to thrive in this fast-paced workplace. Our company culture, benefits, and continuous opportunities for learning and growth have resulted in ECHO Health experiencing exponential growth within the industry. Join us in our Westlake office as a Business Systems Analyst! You'll be the crucial link between our technical teams, clients, and vendors, ensuring seamless project execution and exceeding expectations. Champion our clients' needs and be their advocate throughout. If you're motivated, self-driven, and committed to excellence, join our team and make a real impact! As a note, this position is an on-site position in Westlake, Ohio. This is not a remote position.

Requirements

5+ years of experience in a Business Systems Analysis role or related role
Bachelor’s degree in a related field is ideal
Expertise in business systems analysis, project management, and the software development lifecycle (SDLC)
Working knowledge of and experience with relational databases (SQL), querying data, and reading code
Excellent analysis, critical thinking, and organizational skills
Working knowledge of Microsoft Office suite of products
Experience performing post-deployment validation
Excellent written communication skills – documentation, flowcharts, & presentations
Excellent verbal communication skills – business partners, senior executives, developers, & other cross-functional team members
Ability to work independently & effectively in a fast-paced, results-oriented environment
Experience w/ the Agile methodology
Experience w/ Product Management/Development Tools (Jira, Azure/TFS, etc.)
Experience w/ DevSecOps & Continuous Delivery/Improvement

Nice To Haves

Experience with a health insurer, TPA, or claim processor and a deep understanding of claims transaction structure.
Experience with Healthcare EDI standards such as 835s.
Experience with job scheduling tools such as ActiveBatch.
Experience with Crystal Reports.

Responsibilities

Serve as product SME internally & externally
Develop and maintain effective, strong working relationships with new and existing clients
Communicate effectively & autonomously with clients, including executive level stakeholders, technical resources, and end users
Support the implementation of project plans in coordination with Project Management
Perform technical research utilizing systems and data (SQL, stored procedures, etc.) to resolve business issues in the most effective and productive manner
Transform stakeholder requests and business needs into effective User Stories with appropriate documentation (functional requirements, technical specifications, mapping documents, system designs, etc.) and acceptance criteria
Manage stakeholder expectations relative to planning & execution by serving as liaison between stakeholders and the Dev Team
Participate in daily stand-up meetings
Support DEV & QA throughout the SDLC
When and where necessary, coordinate development & deployments with corresponding teams
Perform post-deployment validation
Identify and implement opportunities for improvement (escalating when necessary)
Ability to support business travel if necessary