Sr Zone Loss Prevention Manager - Northeast

Tailored Brands•Dublin, CA

10h•Remote

About The Position

Tailored Brands, Inc. is a leading omni-channel specialty retailer of menswear, including suits and a broad selection of business casual offerings as well as the largest provider of tuxedo rental products in the U.S. and Canada. We operate retail stores in all 50 states and Canada. Our U.S. retail stores are operated under the brand names of Men’s Wearhouse, Jos. A. Bank, Men’s Wearhouse and Tux, and K&G Fashion. Our Canadian stores are operated under the brand name of Moores in ten provinces. Our purpose is we help people love the way they look and feel for their most important moments. We accomplish this by putting customers at the center of every decision, rallying together to achieve common goals, and striving for excellence and continuous improvement. We help fulfill this purpose by valuing differences and knowing they make us better and showing up with courage to always do the right thing. If you want to make a difference, be part of a great team and grow, you might be a perfect fit. We currently have an exciting opportunity for a Sr Zone Loss Prevention Manager – Northeast to join the Tailored Brands Loss Prevention team. The Zone Loss Prevention Manager serves as the primary field-based Loss Prevention partner for an assigned zone, responsible for leading investigations, supporting crisis response, identifying and addressing loss trends, and strengthening operational execution across the zone. This role plays a critical part in protecting company assets, supporting people safety, and reinforcing compliance with company policy and established procedures. This position reports to the Sr Manager, Loss Prevention Field Operations. The Zone Loss Prevention Manager – Northeast is a field-based position open to candidates located in a major metropolitan area within the Northeast U.S., such as Washington, D.C., Philadelphia, New York, or Boston. This role requires regular travel, including overnight travel, throughout the assigned zone to conduct investigations, support stores, respond to incidents, complete audits, deliver training, and attend meetings at the corporate office or other company locations as needed.

Requirements

7+ years of experience in Loss Prevention or investigations within a multi-location retail environment.
Bachelor’s degree required, preferably in Criminal Justice or Business.
Demonstrated ability to analyze data, identify trends, and develop actionable insights.
Proven experience conducting interviews and working sensitive investigations involving internal and external parties.
Strong interpersonal and communication skills, with the ability to engage with associates at all levels.
High integrity, discretion, and the ability to handle confidential information appropriately.
Proficient in Microsoft Office (Excel, Outlook, Word).
Must be able to work independently, manage multiple priorities, and maintain strong follow-through.

Nice To Haves

A Loss Prevention Certification (LPC) from the Loss Prevention Foundation may be accepted in lieu of a degree.
Wicklander-Zulawski training preferred.
Familiar with exception-based reporting systems and CCTV/video analytics preferred.

Responsibilities

Lead complex investigations involving internal theft, external theft, fraud, policy violations, and operational loss.
Utilize exception-based reporting, CCTV, transactional data, interviews, and other available tools to identify risk, develop case strategy, and build complete investigative files.
Conduct interviews following the Wicklander-Zulawski method, accordance with company protocol and applicable laws.
Partner with Human Resources and Field Leadership to ensure investigative findings are well-documented and support consistent, appropriate resolution.
Maintain timely case progression, accurate documentation, and clear communication throughout the investigative process.
Serve as the primary Loss Prevention point of contact for an assigned zone, providing guidance, partnership, and responsive support to store and field leaders.
Build strong relationships with operational leaders to drive awareness of shrink, fraud, safety, and compliance opportunities within the business.
Identify market and store-level trends, translate findings into actionable recommendations, and communicate risk areas to Loss Prevention and field leadership.
Support the development and execution of shortage reduction strategies and targeted action plans based on identified opportunities.
Conduct store visits, audits, and assessments to evaluate compliance with Loss Prevention and safety standards, identify gaps, and drive corrective action.
Provide field-based coaching and hands-on training to store leaders and associates on Loss Prevention programs, policies, procedures, and awareness initiatives.
Reinforce consistent execution of company controls related to cash handling, inventory protection, physical security, safety, and other operational risk areas.
Support rollout and sustainment of company Loss Prevention initiatives, programs, and process improvements across the zone.
Serve as the first point of contact for significant field incidents and crisis events within the assigned zone.
Provide real-time support and guidance during incidents involving safety, security, theft events, workplace violence concerns, emergencies, or other escalated situations.
Ensure timely escalation and communication to internal stakeholders, including Loss Prevention leadership, Human Resources, Operations, and other partners as appropriate.
Support follow-up actions, documentation, and after-action assessments related to major incidents.
Participate in recurring business calls and provide updates on investigations, trends, incident activity, and market conditions.
Partner effectively with Human Resources, Store Operations, Supply Chain, Physical Security, and other internal teams to support broader business objectives.
Maintain professional relationships with external partners, including law enforcement, when appropriate and in alignment with company protocol.
Represent the Loss Prevention function as a credible, solutions-oriented business partner across the field organization.