Sr. Zone Installation Specialist, Imaging Systems (Remote/Travel: West Zone)
About The Position
Allow your passion for improving lives to shine in this role where you’ll use your customer relationship and technical skills to provide best-in-class installation services of Philips Imaging Systems equipment across the West Zone. Company relocation benefits will not be provided for this position. For this position, you must reside within the West Zone (AZ, CA, CO, ID, MT, NM, NV, OK, OR, UT, WA, WY), ideally within close proximity to a major airport. Your role: Work to learn the installation process and establish rapport with customer while demonstrating a sense of urgency to identify and resolve customer issues. Must be qualified and perform work in at least one modality. May be asked to become qualified in and perform work in multiple modalities. Maintains knowledge of technical advances and current industry trends. Seeks out formal and informal training opportunities. Adopts best practices, schedules own activities & makes him/herself available to assist others. Performs all administrative duties within established Philips and regulatory timeframes, which may include timesheets, service work orders, expense reports, Field Change Orders, preventative maintenance, installation documents, site and service documentation, and other related paperwork.
Requirements
- 2+ years of experience in a diagnostic imaging (field or hospital-based) service environment or 4+ years’ in electromechanical industries.
- Ability to understand and apply electronic, mechanical, and networking theory to install, diagnose, and repair equipment, including knowledge and use of all necessary tools and test equipment.
- Associate Degree in electronics or equivalent combination of education and experience; BSEE/BSEET/BSME/BSMET preferred.
- Must be able to successfully perform the following minimum Physical, Cognitive and Environmental job requirements with or without accommodation for this Field Service position.
- Work in an office/home office and/or remote setting, as well as in a hospital/healthcare environment; adhere to requirements.
- Travel can be up to 100% via car/air/train/bus. May include weekend stays and occasional international travel (overnight stays over multiple weeks may be required).
- Work flexible hours (based on business needs to include overtime, weekends, and on-call rotations).
- Safely work with radiation sources and/or radioactive materials; wear all required personal protective equipment.
- US work authorization is a precondition of employment.
- For this position, you must reside in or within commuting distance to West Zone (AZ, CA, CO, ID, MT, NM, NV, OK, OR, UT, WA, and WY)
Nice To Haves
- Preferred experience in Image Guided Therapy (IGT) equipment.
- BSEE/BSEET/BSME/BSMET preferred.
Responsibilities
- Work to learn the installation process and establish rapport with customer while demonstrating a sense of urgency to identify and resolve customer issues.
- Must be qualified and perform work in at least one modality.
- May be asked to become qualified in and perform work in multiple modalities.
- Maintains knowledge of technical advances and current industry trends.
- Seeks out formal and informal training opportunities.
- Adopts best practices, schedules own activities & makes him/herself available to assist others.
- Performs all administrative duties within established Philips and regulatory timeframes, which may include timesheets, service work orders, expense reports, Field Change Orders, preventative maintenance, installation documents, site and service documentation, and other related paperwork.
Benefits
- This role may also includes an annual incentive bonus plans, on-call pay, company fleet/car, training, and advancement opportunities.
- Employees are eligible to participate in our comprehensive Philips Total Rewards benefits program, which includes a generous PTO, 401k (up to 7% match), HSA (with company contribution), stock purchase plan, education reimbursement and much more.
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
Associate degree
