Sr Workers Compensation Adjuster

AcrisureBradenton, FL
1dOnsite

About The Position

A global fintech leader, Acrisure empowers millions of ambitious businesses and individuals with the right solutions to grow boldly forward. Bringing cutting-edge technology and top-tier human support together, we connect clients with customized solutions across a range of insurance, reinsurance, payroll, benefits, cybersecurity, mortgage services – and more. In the last twelve years, Acrisure has grown in revenue from $38 million to almost $5 billion and employs over 19,000 colleagues in more than 20 countries. Acrisure was built on entrepreneurial spirit. Prioritizing leadership, accountability, and collaboration, we equip our teams to work at the highest levels possible. Job Summary It is the responsibility of a workers' compensation claims adjuster to receive and organize all documents related to the employee and the injury in order to make a determination regarding the claim. Workers' compensation claims adjusters abide by company guidelines when making claim determinations. This role requires excellent communication and customer service skills, strong motivation and works in a team environment. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Candidates should be comfortable with an on-site presence to support collaboration, team leadership, and cross-functional partnership.

Requirements

  • 3-5 years of experience handling worker’s compensation claims experience.
  • State specific licensing, worker’s compensation
  • Familiarity with state and federal workers’ compensation laws and regulations
  • Candidates will be required to have strong skills in customer service, verbal and written communications, time management, and organizational skills.
  • Great attention to detail
  • Must demonstrate an ability to work independently.
  • Must demonstrate a strong knowledge of computers and software.
  • Must have experience in adjusting in FL claims and other states is a plus
  • Effective with making complex technical information and recommendations understandable and clear to audiences with varied levels of technical knowledge
  • Listens effectively
  • Clearly expresses ideas, recommendations, etc. in writing
  • Complete understanding of all Microsoft Office applications relevant for their area and navigates large volumes of loss data and creates presentable summaries.
  • Ability to work with mathematical concepts such as probability and statistical inference, and fundamentals of formulas and equations.
  • Ability to apply concepts such as fractions, percentages, ratios, and proportions to practical situations.
  • Reviews loss information to identify basic trends and recommendations.
  • Handles multiple assignments and schedules accordingly in order of importance
  • Responds timely and consistently with all communication
  • Builds credibility with internal and external customers
  • Creates customer satisfaction by demonstrating the value of risk management
  • Familiar with the company tools and is comfortable reviewing with all levels of management
  • Seeing/General and Close Vision
  • Hearing/Listening
  • Clear Speech- Complete
  • Touch: Dexterity, Hand, Finger, Repetitive Key Typing
  • Lifting up to 10 pounds
  • Pushing and Pulling
  • Bending
  • Sitting

Nice To Haves

  • Multiple jurisdiction experience is preferred.

Responsibilities

  • Investigates and maintains worker’s compensation claims. Reviews and evaluates coverage and/or liability. Secures necessary information (i.e., reports, policies, releases, statements or other documents) in the investigation of claims.
  • Works toward the resolution of claims files, and attends arbitrations, mediations or trials as necessary. Takes full charge of claim from start to resolution.
  • Will affect settlements/reserves within prescribed limits and submits recommendations to supervisor on cases exceeding personal authority.
  • Ensures that claims payments are issued in a timely and accurate manner.
  • Ensures compliance of claims handling pursuant to all state, legal, statutory and regulatory bodies to comply with all company procedures and requirements.
  • Maintains a diary to follow claim progress on all claims.
  • Must obtain state adjusting licenses where required.

Benefits

  • Physical Wellness: Comprehensive medical insurance, dental insurance, and vision insurance; life and disability insurance; fertility benefits; wellness resources; and paid sick time.
  • Mental Wellness: Generous paid time off and holidays; Employee Assistance Program (EAP); and a complimentary Calm app subscription.
  • Financial Wellness: Immediate vesting in a 401(k) plan; Health Savings Account (HSA) and Flexible Spending Account (FSA) options; commuter benefits; and employee discount programs.
  • Family Care: Paid maternity leave and paid paternity leave (including for adoptive parents); legal plan options; and pet insurance coverage.
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