Sr. Workday Engagement Manager (Commercial)

ERPA • Shaft, MD

3d

About The Position

It's fun to work in a company where people truly BELIEVE in what they're doing! We're committed to bringing passion and customer focus to the business. Are you looking to join a dynamic company that truly values their employees, offers great benefits, and has a “people first” culture? At ERPA, we encourage our employees to be innovative and welcome new ideas. Empathy, responsibility, passion, and agility are the values that ERPA emulates in the workplace and seeks in our employees. ERPA is a client-focused technology services firm committed to maximizing the value of our clients' Workday investments. We specialize in implementing Workday solutions for higher education and government organizations, while also providing comprehensive, ongoing support for clients across diverse industries. Our team partners closely with clients to optimize their Workday environments, offering services such as application management, Workday evolution and expansions (Phase X implementations), follow-on solutions, analytics, and continuously enhance the user experience. Position Summary: Are you a team-oriented, collaborative Sr. Workday Engagement Manager that wants to be part of an amazing team? Don’t miss out on this great opportunity! Our Senior Engagement Manager plays a critical role in building lasting relationships with ERPA’s Workday customers, while managing Phase 1 implementations, as well as a portfolio of AMS and Phase X clients. This role is responsible for budget management, client engagement, and cross-functional team leadership throughout the full project lifecycle. You will contribute to the development of ERPA’s Workday practice and should showcase innovation, strategic thinking and have the drive to make ERPA a Workday partner of choice.

Requirements

• A minimum of 3 years of experience independently leading commercial Workday engagements throughout the full project lifecycle with a Workday partner
• A Workday EM/PM certification is required and must remain in Active status throughout employment with ERPA
• Ability to learn new systems quickly (JIRA, ServiceNow, Salesforce, etc.)
• Prior experience managing projects utilizing Smartsheet
• Excellent verbal and written communication skills are required, along with a proactive approach to ensure alignment with customers, consultants, and other internal stakeholders
• Must have excellent organizational skills and the ability to manage competing priorities
• Ability to travel up to 25%, as needed
• Demonstrated ability to work independently as well as in a team environment, coupled with a desire to have fun while building something new (required)

Responsibilities

• Be a culture champion for ERPA’s core values (Empathy, Responsibility, Passion, Agility)
• Be the key connection between our consultants and the client
• Lead multiple Workday engagements concurrently
• Ensure projects stay within defined scope of Statement of Work (SOW) and meet agreed milestones and budget targets
• Gauge and report project health and monitor risks, issues, and escalations
• Conduct status updates and manage weekly, monthly and quarterly customer governance.
• Assist with work assignments & resource management for Workday engagements
• Ensure customer satisfaction remains exceptional and customers are referenceable

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed
• Number of Employees: 251-500 employees