Sr. Vice President, Information Technology

Twin-Star International Inc•Delray Beach, FL

About The Position

The Senior Vice President (SVP) of Information Technology is a strategic executive responsible for defining and executing the organization’s overall technology vision, strategy, and operating model. This role oversees all aspects of IT, including enterprise applications, infrastructure, cybersecurity, data and analytics, cloud services, and digital innovation, ensuring technology capabilities align with and enable business objectives, scalability, and long-term growth. This position ensures the reliability, security, and performance of all technology environments, fosters innovation through emerging technologies, and builds strong partnerships across business units and external stakeholders to deliver efficient, data-driven, and customer-centric solutions.

Requirements

Minimum Education: Bachelor’s degree in Information Technology or Computer Science, or related field (Master’s preferred), or equivalent experience
Minimum Experience: 15+ years of progressive IT leadership experience, including executive-level roles. Proven experience leading ERP implementations and upgrades. Extensive hands-on experience with Infrastructure, Security, EDI systems and integrations.
Strong knowledge of ERP platforms (SAP, Oracle, Microsoft Dynamics, or similar).
Deep understanding of EDI standards, mapping, and middleware solutions.
Experience with cloud computing (AWS, Azure, or GCP).
Familiarity with cybersecurity frameworks and compliance standards.
Demonstrated ability to align IT strategy with business goals.
Strong communication and stakeholder management skills.
Experience managing large budgets and cross-functional teams.
Strategic thinking and execution
Digital transformation leadership
Experience leading IT in a multi-site or multi-entity organization
Infrastructure and networking
Cybersecurity frameworks and data protection
Enterprise systems management
Vendor and stakeholder management
Risk management and cybersecurity awareness
Must have strong problem-solving and troubleshooting skills. Must be able to take on an issue and see it through until completely resolved.
Excellent experience with AWS services
Excellent experience with Azure services
Experience with the administration of Windows Server, Active Directory, GPOs, PKI, SCCM
Design, configuration, and implementation of failover support processes and services
Has excellent troubleshooting, problem resolution, and proactive monitoring skills
Able to be on-call, respond, and act on critical alerts during business hours and after business hours
Excellent organizational skills, highly motivated, and a self-driven work ethic
Must have excellent verbal and written communication skills for the system documentation
Excellent time management, problem solving skills, and ability to handle multiple activities
Strong communication, teamwork, problem solving and organizational skills
Mentor tech team members on infrastructure, support and guidance.

Responsibilities

Develop and execute the company’s IT strategy aligned with business objectives.
Serve as a key advisor to executive leadership on technology trends, risks, and opportunities.
Lead digital transformation initiatives, including ERP optimization, EDI integration and systems consolidation.
Oversee the implementation, enhancement, and maintenance of ERP systems
Ensure ERP platforms support core business processes such as finance, supply chain, manufacturing, & CS.
Drive continuous improvement and scalability of ERP solutions.
Lead the strategy, implementation, and management of EDI systems and standards (e.g., ANSI X12, EDIFACT).
Ensure seamless data exchange with customers, suppliers, and third-party partners.
Monitor EDI performance, troubleshoot issues, and ensure compliance with trading partner requirements.
Oversee IT infrastructure, cybersecurity, cloud services, and enterprise applications.
Ensure high availability, reliability, and security of all IT systems.
Establish and enforce IT governance, policies, and best practices.
Build and lead high-performing IT teams, including application development, infrastructure, and support.
Foster a culture of innovation, accountability, and continuous learning.
Manage vendor relationships and third-party service providers.
Promote data-driven decision-making through business intelligence and analytics platforms.
Ensure data integrity, governance, and compliance across ERP and EDI systems.
Manage IT vendors, technology budgets, and major system implementations. Ensure reliable IT service delivery across multiple locations while establishing service standards and improving internal support processes.