Uber-posted 8 months ago
$140,000 - $155,000/Yr
Full-time • Senior
Chicago, IL
Transit and Ground Passenger Transportation

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The Global Support Organization at Uber (GSO) is a key business team partnering with the Sales Operations function to drive revenue and market expansion across the US and Canada in the Delivery vertical. Our goal is to fuel growth and client acquisition by optimizing BPO structures, scaling sales processes, and fostering strong vendor relationships across multiple markets and languages. As the Sales Vendor Manager for the US & Canada, you are a strategic leader capable of setting a clear vision and coordinating cross-functional teams to execute sales goals and operational priorities. You will navigate complex, matrixed environments to drive large-scale initiatives, ensuring measurable impact on sales performance and alignment with regional and global sales strategies. In this role, you will define and implement key performance indicators to drive lead generation, conversion, and customer acquisition through BPO partners. Additionally, you will build and streamline BPO-specific sales processes, establish robust reporting systems, and integrate tooling to optimize every stage of the sales funnel. You will be responsible and accountable for building and managing BPO partnerships, ensuring that all vendors deliver on key performance metrics, including sales targets, lead quality, and productivity. You will also contribute to global initiatives, implementing best-in-class sales management models and developing the BPO structure to meet the diverse demands of each market within your scope. You will collaborate closely with regional, central, and global leaders to ensure a unified approach to sales delivery, execution, and performance across the US & Canada. Additionally, you'll be involved in pioneering new approaches to BPO-driven sales functions and lead-generation strategies, establishing a streamlined framework for scalable growth.

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