Calling all innovators - find your future at Fiserv. We're Fiserv, a global leader in Fintech and payments, and we move money and information in a way that moves the world. We connect financial institutions, corporations, merchants and consumers to one another millions of times a day - quickly, reliably, and securely. Any time you swipe your credit card, pay through a mobile app, or withdraw money from the bank, we're involved. If you want to make an impact on a global scale, come make a difference at Fiserv. At Clover, a Fiserv company, we are committed to providing small businesses the tools, technology, and support they need to succeed and grow. Our solutions let you accept payments, run your business, and sell more. As part of Fiserv, we come from a larger team of problem solvers that serve millions of businesses worldwide. That means that our Clover customers benefit from a wealth of experience, technology and industry expertise. We are seeking a highly experienced and passionate Senior User Experience Researcher to join our dynamic team. In this role, you will be instrumental in shaping the future of Clover’s Merchant and Consumer products by providing deep user insights and advocating for user-centered design. The Senior User Experience Researcher will lead end-to-end research initiatives, from planning and execution to analysis and presentation of findings. This role requires a strong understanding of various research methodologies, the ability to translate complex data into actionable insights, and a proven track record of influencing product strategy and design in the payments or fintech sector.